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Everything posted by andrewatfornax

  1. Can you please post details of your webserver log? We really need to know what pages are being hit over and over to understand more.
  2. No, sorry. See the system requirements: http://www.revive-adserver.com/support/requirements/
  3. Same question about the log files, though, please - what do they say about what the maintenance script is doing?
  4. Yes, there is. Firstly, set up the campaign that you want to have always served as a pair, with the banners for zones 1 & 2. Configure that campaign for companion positioning. Then, set up any other campaigns that you need, with the banners for zones 1 through 5. Don't configure those for companion positioning. That's it! Whenever zone 1 has a banner from the companion campaign selected, then zone 2 will also be the banner from that campaign. Whenever zone 1 has a banner from any other campaign, then zone 2 will be able to be any banner from any other campaign too. Zones 3 - 5 will simply always be a banner from any campaign.
  5. For your "ExternalId" limitation, maybe try "equals", rather than "contains"? Also, try dropping the "Culture" limitation, as it makes no difference (as you use the same one on each banner)?
  6. Why not just have multiple banners, with appropriate delivery limitations set?
  7. Okay. How long has the zone been active for? And are you running the default OI of 60 minutes, or a modified (reduced) OI value?
  8. If you want to set up scheduled maintenance, you need to pass in the correct domain name as a parameter to the script. Please see the documentation: http://documentation.revive-adserver.com/display/DOCS/Running+Maintenance
  9. In general, adding ads is the same no matter what device the user is viewing it on. The documentation at http://documentation.revive-adserver.com/display/DOCS/User+Guide is still under development, but there should be enough there now if you read it through to understand how to add banners and get them displaying.
  10. When you generate the zone invocation tag, those tag types that support it have an option called "Don't show a banner from the same campaign again on the same page". That does exactly what it says it does, and does exactly what you're asking for -- it stops another banner from the same campaign showing up again on the same page.
  11. When you access a page on your webserver from the iPhone you are testing with, have you inspected the useragent details in your webserver log file (you may need to increase the logging level) to see what useragent is actually being passed through to Revive Adserver?
  12. Yes! Revive Adserver can do a number of things with multiple domains: 1. You can have multiple, but completely independent installations running out of one code base (but with different databases); or more commonly (and usefully) 2. You can have one installation running, but deliver the UI and/or banners on different domains.
  13. Nothing official yet. I'm working on documentation when I can, and adding pages as often as I can. There's usually something new every week or so.
  14. Yes, but don't. There are a number of serious consequences from doing that, and generally, you probably don't want them. (I will write that up one day in the documentation!) http://documentation.revive-adserver.com/display/DOCS/Running+Maintenance
  15. Correct - also, remnant campaigns are there so that every possible impression has something delivered and logged, because Revive Adserver doesn't log "blank" impressions. EDIT: Revive Adserver now DOES count blank impressions, so this will have improved things as well! Sometimes, Revive Adserver can take a while (e.g. a couple of weeks) to learn how much inventory you have; but if you have wildly changing inventory, it may not do a great job (i.e. predicting the future is hard). So, it does its best, but it won't ever be perfect.
  16. If "www.example.com" if your "primary" domain, your config file "www.example.com.conf.php" should be the one with all the details in it. However, there should also be one called "default.comf.php" that has contents something like: ;<?php exit; ?> ;*** DO NOT REMOVE THE LINE ABOVE *** realConfig="www.example.com" Do you have one of these?
  17. There's a reason why Revive Adserver has an email/newsletter zone type - and why that zone type has a very specific, no-javascript, no cookies type of zone tag; Javascript generally won't be run by email clients; that's why your banner code isn't working. Set up an email/newsletter zone, and use the invocation code from that in your emails.
  18. What do your webserver logs tell you? Hopefully, they will indicate why permission is denied.
  19. Can you describe the problem more completely, please? I routinely develop Revive Adserver using a root-based installation on a sub-domain, and never have any issues performing an upgrade, so I find the setup you've described to be an unlikely cause of any issues.
  20. Looks like a file is missing. Is it there? Or has it got lost when you unpacked or uploaded the files?
  21. Kinda looks like you're doing interesting things with your server setup - multi domains, perhaps - or maybe rather restrictive web server setup / PHP security mods?
  22. http://documentation.revive-adserver.com/display/DOCS/Email
  23. Turn off your ad blocking plugin in your browser.
  24. You copied over all of the *.conf.php files, right - not just the default one?
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