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andrewatfornax

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About andrewatfornax

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    www.revive-adserver.com

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  1. Hey @diego, I'd love to continue to help, but you are really not helping me (or the community) to help you. A link to a 13MB log file, with the expectation that I (or anyone else) has time to look through the log file for you, is pretty ungracious of you. If you'd like additional help, please try trimming the log file down to something relevant that we can work with - ideally, just the part of the log file that is produced at the time you see the issue. This is what you should be investigating yourself anyway!
  2. If you have the same problem (namely, that you see mod security in your logs denying access), then you have not disabled mod security. If you have disabled mod security, then you will not have the same problem - you will have a different problem, which will need details on what the problem actually is, from the logs, if you would like help.
  3. Sure, it's open source, so you are free to modify the software in anyway that you want!
  4. That sort of looks like a timeout issue, that you started the upgrade under PHP 5.6, and then took a while to install PHP 7, and then came back to the upgrade. Did you try the upgrade from the beginning after installing PHP 7?
  5. https://documentation.revive-adserver.com/display/DOCS/Revive+Adserver+Broken
  6. No, there is no solution for Revive Adserver to allow for a distributed solution which periodically synchronises statistics back to a central service.
  7. Not a stupid question at all. The host name you pass in needs to be the one that the Revive Adserver system is running on - not where the ads are displayed. (Revive Adserver can show ads on any website; the place the ads are shown doesn't really matter.) The way you are calling scheduled maintenance looks good, now, so I am somewhat at a loss as to why this doesn't work. Possibly a missing extension from PHP that handles command line parameters? I am really not sure.. I have never seen this before. Nothing extra in the web or PHP logs that might help?
  8. So, I can see you are using ModSecurity. We specifically mention this in the troubleshooting guide that I referred you to earlier, and which you indicated that you had followed. https://documentation.revive-adserver.com/display/DOCS/Revive+Adserver+Broken
  9. Hi @benwinton, Just in case you were not aware, please note that upgrading to 4.2.0 will not automatically clean a compromised system - if a system has been compromised, then the system will need to be cleaned (ideally, replaced with a new system), rather than just upgrading Revive Adserver.
  10. And what do you see in the web server and Revive Adserver logs?
  11. Hi @benwinton, Good question! I updated our FAQs for this one, as it seems like something that people might ask frequently: https://documentation.revive-adserver.com/display/DOCS/FAQs
  12. Not sure what the -q option for PHP is there - might be affecting things? https://documentation.revive-adserver.com/display/DOCS/Running+Maintenance
  13. Without more specific information, I cannot help any further. What did you adjust, how did you adjust it - exactly what did you specifically do, and do you still see the same specific error in your log files as before? If not, do you have any other error(s) in your log files?
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