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andrewatfornax

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Posts posted by andrewatfornax


  1. Hey @diego,

    I'd love to continue to help, but you are really not helping me (or the community) to help you.

    A link to a 13MB log file, with the expectation that I (or anyone else) has time to look through the log file for you, is pretty ungracious of you.

    If you'd like additional help, please try trimming the log file down to something relevant that we can work with - ideally, just the part of the log file that is produced at the time you see the issue. This is what you should be investigating yourself anyway!


  2. If you have the same problem (namely, that you see mod security in your logs denying access), then you have not disabled mod security.

    If you have disabled mod security, then you will not have the same problem - you will have a different problem, which will need details on what the problem actually is, from the logs, if you would like help.


  3. Not a stupid question at all. The host name you pass in needs to be the one that the Revive Adserver system is running on - not where the ads are displayed. (Revive Adserver can show ads on any website; the place the ads are shown doesn't really matter.)

    The way you are calling scheduled maintenance looks good, now, so I am somewhat at a loss as to why this doesn't work.

    Possibly a missing extension from PHP that handles command line parameters? I am really not sure.. I have never seen this before.

    Nothing extra in the web or PHP logs that might help?


  4. On 5/7/2019 at 3:30 AM, Diego Loureiro said:
    
    I adjusted everything in the files

    Without more specific information, I cannot help any further. What did you adjust, how did you adjust it - exactly what did you specifically do, and do you still see the same specific error in your log files as before? If not, do you have any other error(s) in your log files?


  5. I would imagine that when you have an error telling you that the software can't write to a given directory, the solution is to assign the appropriate permissions to the directory to give the software the ability to write to that directory, yes? 🙂


  6. On 4/24/2019 at 9:08 PM, chrisA said:

    It's an upgrade of an existing installation.

    Hi @chrisA,

    No worries, thanks for confirming.

    In that case, I would ask that you please double-check the upgrade instructions - it looks to me like you were maybe performing a clean install, but trying to do that into an existing database, instead of taking the required steps to get Revive Adserver to recognise that it's an upgrade, rather than a clean install.

    HTH!

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