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Everything posted by andrewatfornax

  1. Do you mean that the banners you have have been provided to you as iframes already? Interesting, I have no idea if that would work - but I would try putting the iframe code you have into an HTML Banner, and see how that goes.
  2. DM me with some access details of your server, and I'll take a look? Working on a trouble shooting guide for "no stats" at the moment, so worth taking a look to see if I can see why with your install and incorporate it into the process - assuming it's not a bug!
  3. Using contract campaigns during the learning period is absolutely fine - just don't expect that delivery will be as good as it will be later on (i.e. more over/under delivery). But do make sure there is always a remnant campaign present and active, so that all inventory can be tracked and Revive Adserver can learn about it.
  4. Hi Andreas, No, there's no such option at the moment. Interesting problem though. I think we do want to fix this, so that making a mistake and putting a bad banner into Revive Adserver doesn't end up breaking the UI so users without DB skills can't fix the banner. I wonder using iFrame is the answer, or if there's a reason why we haven't done that in the past. I would have to consult others. Would you mind creating an enhancement issue in GitHub for this please, and reference back to this thread? I can then chat with the team and see if we can just change that. Thanks, Andrew
  5. Hi Ali, Sounds confusing - especially if on the live server you're getting the GeoIP data out of the MaxMind DB via the Apache module, and that data is showing up okay in PHP; in that situation, Revive Adserver really doesn't do anything other than just look at the country supplied to it from the Apache variable, and if that's there correctly, then I don't see why the targeting would not work. Given the excellent description you've given of the issue, sounds like there's some kind of genuine problem - please DM me and perhaps you can set up some degree of access so I can look things over and see if there's a bug? Cheers, Andrew
  6. Just ads? Everything else working okay with the UI?
  7. Are you able to please link to a page where we can see this happening?
  8. I think that's saying that you have about a 13% drop off rate, where the video ad didn't start playing - either because the user has that blocked somehow, or there was an error, or they have a slow link and they managed to navigate away from the page before the ad was able to start.
  9. I think you're doing something other than what you say - changing the banner type alone won't affect probability like that. Can you please post some screenshots of how you have your campaign & banner set up, how they are linked to the zone, etc.?
  10. Not sure! What as been changed on your server between those two times? Presumably, something has been updated somewhere to make this happen? Is the server managed by you, or someone else?
  11. Thanks for the input. I would argue that page load speed shouldn't be an issue if Revive Adserver is installed on something with appropriate power (i.e. you don't get speed for free!) and that you can avoid blocking loading of the main content with bottom loading JS + CSS positioning -- but I certainly understand the point. Glad you have a work around for now, and I'll certainly be having a chat with the Revive team about if we feel this is something we can take on to develop. Thanks also for confirmation of the same theme above - seems to be important for people to allow main content to load first, and allow ads to load later when their Revive Adserver isn't so fast, as well as being easy to do without even something as relatively simple as bottom loading JS + CSS. It's definitely on my radar (if not definitely something I'm committing time to yet, because I really want to keep working on the documentation for a while to come for now.) Last thought from me would be that if Revive Adserver is going to be at the forefront of ad servers, then we're going to need a great community to help us progress, because we won't be able to do it without that! Thanks, Andrew
  12. Works okay for me. What version of Revive Adserver? Do you have access as an administrator account at all, or is that locked out completely? What page are you on when you try to switch? Are you using the UI to try to switch, or manually entering a URL? I'd like a lot more detail about what you're actually doing to be able to understand things, please.
  13. Could you please define what "works" vs. "doesn't work" means? I'm assuming that you are saying that when you target a banner to only be displayed if the user is coming from Nambia, you're seeing the banner appear for users not from Nambia, or something like that? Do you have example IP addresses being used when things work vs. not working?
  14. Delivery limitations only restrict where a banner can be shown - they don't, unfortunately, magically prevent other banners from showing. So, if you have banners that have no delivery limitations set, then it's perfectly valid for those banners to be shown to your Android users. The only issue may be the question - why are these banners showing in preference to the ones you want to see? That may all be a question of prioritisation....
  15. As I said: I think the only way to do that is to have your site modify the JS invocation code before that code is output to the user's browser.
  16. Thanks! But please submit as a pull request in GitHub.
  17. See also: http://documentation.revive-adserver.com/display/DOCS/Plugins+Missing+or+Disabled
  18. I would agree that if your hosting company won't upgrade PHP to something more modern that at least 5.1, then it's really time to think about moving to a new hosting provider. That's really, really old and quite shocking if they think they can get away with that.
  19. See http://forum.revive-adserver.com/topic/937-issue-with-delivering-the-amount-contracted/ ? Seems like Revive Adserver does do a reasonable job, when things are set just so...
  20. Hi Andreas, I don't know for sure, but I would imagine it's been turned off. You may be able to get to the site via a web cache, though. Yes, I would expect that we'll eventually write up developer documentation -- well beyond what OpenX used to have -- but it's going to have to come after the user and admin documentation, unfortunately, as that's what most users want to see right now (and which I'm actively working on as much as I can). Let is know if you have anything specific you need to know re: development, and maybe we can capture the questions and answers as we go to develop the docs...
  21. Did the issue resolve itself after a while? It may have been just that the delivery cache was created with only one campaign active in the zone, and after a while, the second campaign started appearing, when the cache expired?
  22. What would have helped would have been what the failure on the check step actually was! But it sounds like it was this. I see no reason why you can't run Revive Adserver using an AWS RDS - but the server you are installing on will still need an installation of PHP with MySQL support in it to be able to work.
  23. White page with no output generally means some kind of catastrophic error in generating the page output. Check you web server logs for errors explaining what and why!
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