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Everything posted by Snoork Hosting
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Traffic Overload On Database Server
Snoork Hosting replied to jwolfe's topic in Performance, Scalability, and Reliability
Yeah, I'm not a big fan of cloud servers for ad serving either, as performance is not that great. That is what your problem is. Your data has to travel over the network to the database each time the ad is served. You need to get pure SSD storage on your web servers and setup MySQL replication. Serving 10,000,000 impressions per day with 3 web servers is pretty low. We have customers that serve over 20,000,000 impressions per day with 3 web servers. Using SSD and setting up MySQL replication should help a lot. -
New Install, Everything Works - No Stats?
Snoork Hosting replied to knofun's topic in Managing Revive Adserver
I recommend running the maintenance through a cron job and have the automatic maintenance inside Revive Adserver admin panel disable. You need to setup the cron job inside your server. If you are running cPanel go to Cron Jobs and insert the cron job there. I recommend using either php or wget for cron jobs. php -q /home/directory-to-maintenance.php -
Check your PHP timezone setting and make sure it's set to the correct timezone. Usually when PHP is upgraded on the server, the timezone may reset.
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Try using Mozilla Firefox browser and see if that helps.
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You need to upgrade your OpenX to the latest version of Revive Adserver and it will work just fine with PHP 5.3 You can check the requirements at http://www.revive-adserver.com/support/requirements/
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This doesn't seem like a problem that would be coming from Revive Adserver. It points to be hosting related. Also check your .htaccess file to make sure there are no extra lines of code. I would check with your hosting provider about this, as whenever we install Revive Adserver, we never encounter such problems. Also there is a possibility you may have caching issue in your browser or your IP changes, which causes Revive Adsever to lose your session.
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Traffic Overload On Database Server
Snoork Hosting replied to jwolfe's topic in Performance, Scalability, and Reliability
How are you 3 web servers connecting to the MySQL database? 1. Do you have remote MySQL server where the 3 web servers instantly send the data over to the MySQL database? or 2. Do you have MySQL replication setup where data first goes to the MySQL database on each web server and then gets send over to the remote MySQL server? Also what storage are you using on your web servers and MySQL? SATA or SSD? -
If you look at the debug.log file inside the /var folder do you see any errors? Is the maintenance cron job running? Try running the maintenance cron job from the root of the server.
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Do you have SSL certificate properly installed on your site? You can check here http://www.sslshopper.com/ssl-checker.html
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No Ads On Homepage - But Ok On Other Pages
Snoork Hosting replied to wichwetyl's topic in Managing Revive Adserver
I can see 2 banners on www.kikapress.com and 2 banners on www.kikapress.com/news/ 2 banners = 728x90 and 300x350 -
If you still need any help with this, you can send me a message and I can check into it for you.
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Do you mean no statistics are showing at all or no new statistics are being generated?
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In some cases you may need to issue the permissions from the root level of the server: chmod -R a+w /home/public_html/var chmod -R a+w /home/public_html/var/cache chmod -R a+w /home/public_html/var/plugins chmod -R a+w /home/public_html/var/templates_compiled chmod -R a+w /home/public_html/plugins chmod -R a+w /home/public_html/www/admin/plugins chmod -R a+w /home/public_html/www/images That should fix your problem with the permissions issues. If you are running cPanel on the server, don't forget to add your cPanel username between /home/ and /public_html/
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Stats Stopped Working After Installing 3.0.3
Snoork Hosting replied to JimAtkinson's topic in Managing Revive Adserver
Check the debug.log file and see if there are any errors. Also make sure all tables have been copied over. Database has to have all privileges also assigned. -
Make sure your MaxMind GeoIP Plugin is enabled.
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The cron job is running, so everything looks fine with your Revive Adserver. Check with your hosting provider. The PHP memory limit may be set too low, which prevent some data from being process. Also they may have Mod Security enabled on the server which blocks parts of the adserver,
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It should definitely be there, as it comes standard with Revive Adserver. Change the Working as at the top right hand side to Administrator Account. Go to Plugins and you should then see Invocation Tags
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Make sure you have enabled the Invocation Tags Plugin
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Clearing Statistics... Can It Be Done?
Snoork Hosting replied to chinchillables's topic in Managing Revive Adserver
There is no built option inside Revive Adserver to clear statistics. But you can go inside the database and clear the tables that store the stats. That should do the trick. Just make sure you backup the database first, just in case something goes wrong. -
Check the "debug.log" file inside the "var" folder and see if there are any errors. It would be best if you could just paste the contents of the debug.log file here, so we can check.
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Configuration Problem - Safe Mode Error
Snoork Hosting replied to tinytim's topic in Managing Revive Adserver
What PHP version are you using? Also are you on shared hosting or your own server? -
Have you setup the cron job for the statistics to update?