Over-delivery of all Contract campaigns

[bmanke]

We've noticed an interesting trend in our Revive installation recently, where all of our Contract campaigns (30+ campaigns) over our whole network of sites are over-delivering, some by up to 156%.

Our over-delivery rate is set to 5%. Are there any other global settings we can check to see what's affecting our delivery of all campaigns in this way?

Thanks!

[Erik Geurts]

When you say recently, do you mean it started recently, or did you only just notice it recently? If it started suddenly, is there anything specific that you did around that date (for example, a software upgrade)?

[bmanke]

hi Erik,

I'm not sure as to when it started exactly, but we haven't made any updates recently (we'll be updating to 3.2.4 shortly).

[andrewatfornax]

Hi @bmanke,

Depending on what version you are currently on, the upgrade may help a lot - over the last few years, we have made more than one or two bug fixes that have been around for a long time, that all help with making delivery more accurate.

HTH,

[bmanke]

Thanks. We finally upgraded this week. No evident change yet, but I'm not sure how long it would take for these campaigns to correct themselves, so we're keeping an eye on it for now.