No Stats After Update (3.0.0)

[thoraxe]

Hi all,

 

Firstly, it appears there may be a bug in 3.0.0 regarding product updates:
You are currently using Revive Adserver v3.0.0 running on Apache, PHP 5.4.23 and MySQL 5.5.34-cll.

Your version of Revive Adserver is up-to-date. There are currently no updates available.

 

That being said, I would be happy to upgrade if it will fix my issue, which is that statistics are not being collected.  Ads are being displayed just fine.

 

According to Configuration -> Maintenance:
Scheduled maintenance is running correctly.

 

I also ran the maintenance task directly with curl to see what would happen, and nothing did.  I also ran it with PHP directly, too, and no error/output occurs.

 

The error log in the maintenance folder shows:
[02-Jan-2014 15:31:47 UTC] PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20100525/memcache.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20100525/memcache.so: cannot open shared object file: No such file or directory in Unknown on line 0

 

This is only a warning.  Is memcache absolutely required?  According to:

http://www.revive-adserver.com/support/requirements/

 

Memcache isn't even listed, and caches are only "suggested":

Suggested PHP extensions: curl and/or openssl, gd, any opcode cache extension (opcache, apc, eaccelerator, xcache)

 

There are a few posts discussing stats being missing:

http://forum.revive-adserver.com/topic/90-no-stats-from-when-i-upgraded-to-revive-adserver/

http://forum.revive-adserver.com/topic/83-no-stats/

 

But no real solutions.  Some people say "it just started working".

 

I am looking for any suggestions here.  I did not check, and we basically have no statistics since December 4th (almost 30 days!).

 

[thoraxe]

I've just performed an upgrade to 3.0.2:

You are currently using Revive Adserver v3.0.2 running on Apache, PHP 5.4.23 and MySQL 5.5.34-cll.

 

I visited a page which caused ads to be displayed, and then I ran the maintenance program.  I am still not seeing any statistics.

 

Someone in one of the other threads suggested looking in the database to see if statistics were being recorded, but I am not sure which table to actually look in.  Can someone provide a suggestion?

[thoraxe]

I've just done some poking around, and it appears that the invocation code sections are broken.

 

For example, if I log in as the default manager, click "Inventory", "Zones", select a zone, and then click the "Invocation Code" tab, under:
Please choose the type of banner invocation

 

The dropdown box is empty.

 

If I click "Websites", select a website, and then click the "Invocation Code" tab, the entire bottom section of the page is blank.

 

Nothing is in any error logs, other than the memcache error message.

[Erik Geurts]

From what you've described, it appears that the issue may be caused by missing or inactive plugins, from when you first upgraded to v3.0.0. See here:
http://www.revive-adserver.com/blog/enabling-revive-adserver-plugins-after-upgrading-to-version-3-0-0/

[thoraxe]

100% of plugins are disabled.

 

Which ones should be enabled?

[thoraxe]

I enabled 100% of the plugins and it seems like stats are now being collected.  I'm showing a couple of hits.  I'll re-post in 4 hours with more details, but it looks solved.

[Erik Geurts]

All plugins listed on that overview are supposed to be enabled.

[thoraxe]

I'm not sure where you are seeing a list of plugins.  I followed a couple of links deep and see references to "all" but no specific list.  My assumption is that 100% of Revive-branded plugins are "required"?

[Guest]

Hi thoraxe ,

 

Yes all plugins are required.

 

You can find plugins list at revive-adserver-X.X.X/etc/plugins/

[andrewatfornax]

The error log in the maintenance folder shows:

[02-Jan-2014 15:31:47 UTC] PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20100525/memcache.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20100525/memcache.so: cannot open shared object file: No such file or directory in Unknown on line 0

 

This is only a warning.  Is memcache absolutely required?  According to:

http://www.revive-adserver.com/support/requirements/

 

Memcache isn't even listed, and caches are only "suggested":

Suggested PHP extensions: curl and/or openssl, gd, any opcode cache extension (opcache, apc, eaccelerator, xcache)

 

No, memcached is not required. The reason you are getting this warning is because your PHP installation is configured in such a way that it is looking for a memcache.so file in the listed location, but the file is not there. That's something to take up separately in terms of fixing your PHP configuration - but had nothing to do with your issue re: disabled plugins. I'm just noting it for completeness of this thread :-)