Installation issues

[whynote]

Hi,

I got a file permissions message error:

File permission errors have been detected, and must be fixed before you can continue.
To fix the errors on a Linux system, try typing in the following command(s):
chmod -R a+w /home/domainname/public_html/adserver/var
chmod -R a+w /home/domainname/public_html/adserver/var/cache
chmod -R a+w /home/domainname/public_html/adserver/var/plugins
chmod -R a+w /home/domainname/public_html/adserver/var/templates_compiled
chmod -R a+w /home/domainname/public_html/adserver/plugins
chmod -R a+w /home/domainname/public_html/adserver/www/admin/plugins
chmod -R a+w /home/domainname/public_html/adserver/www/images

I've made the chmod in ssh and clicked on "retry". After that, I'm back to the first page and when I click on "I agree", I see this message for a second "checking system parameters" and nothing happens...

Any help welcome!

Thanks. 

[dJAX]

I guess it is related to permission access.

The respective folder should have 777 permissions.

 

[Erik Geurts]

That is actually the solution that the OP has tried and which doesn't help. So it must be something else...

[whynote]

strange... I get that but when I chmod 777 -R /var, I'm back to the first page and stucked

/home/jejouedu/public_html/adserver/var Directory must be writeable	NOT writeable
/home/jejouedu/public_html/adserver/var/cache Directory must be writeable	NOT writeable
/home/jejouedu/public_html/adserver/var/plugins Directory must be writeable	NOT writeable
/home/jejouedu/public_html/adserver/var/templates_compiled Directory must be writeable

 

-rw-r--r--  1 www-data www-data   598 Mar 11  2016 adclick.php

-rw-r--r--  1 www-data www-data   599 Mar 11  2016 adframe.php

-rw-r--r--  1 www-data www-data  3083 Mar 11  2016 adg.js

-rw-r--r--  1 www-data www-data   598 Mar 11  2016 adimage.php

-rw-r--r--  1 www-data www-data   599 Mar 11  2016 adjs.php

-rw-r--r--  1 www-data www-data   598 Mar 11  2016 adlayer.php

-rw-r--r--  1 www-data www-data   599 Mar 11  2016 adpopup.php

-rw-r--r--  1 www-data www-data   599 Mar 11  2016 adview.php

-rw-r--r--  1 www-data www-data     0 Mar 11  2016 adx.js

-rw-r--r--  1 www-data www-data   603 Mar 11  2016 adxmlrpc.php

-rw-r--r--  1 www-data www-data 11736 Mar 11  2016 constants.php

-rw-r--r--  1 www-data www-data  1582 Mar 11  2016 COPYRIGHT.txt

-rw-r--r--  1 www-data www-data   215 Mar 11  2016 crossdomain.xml

drwxr-xr-x  6 www-data www-data  4096 Sep 19 12:58 etc

-rw-r--r--  1 www-data www-data  1091 Mar 11  2016 index.php

-rw-r--r--  1 www-data www-data  4225 Mar 11  2016 init-delivery-parse.php

-rw-r--r--  1 www-data www-data  2901 Mar 11  2016 init-delivery.php

-rw-r--r--  1 www-data www-data  7400 Mar 11  2016 init-parse.php

-rw-r--r--  1 www-data www-data  5903 Mar 11  2016 init.php

drwxr-xr-x 21 www-data www-data  4096 Sep 19 12:58 lib

-rw-r--r--  1 www-data www-data 15236 Mar 11  2016 LICENSE.txt

drwxr-xr-x  2 www-data www-data  4096 Sep 19 12:58 maintenance

-rw-r--r--  1 www-data www-data  3896 Mar 11  2016 memory.php

-rw-r--r--  1 www-data www-data  1775 Mar 11  2016 phpadsnew.inc.php

drwxrwxrwx  2 www-data www-data  4096 Sep 19 12:58 plugins

-rw-r--r--  1 www-data www-data 11268 Mar 11  2016 pre-check.php

-rw-r--r--  1 www-data www-data  2681 Mar 11  2016 README.md

-rw-r--r--  1 www-data www-data  7040 Mar 11  2016 RELEASE_NOTES.txt

-rw-r--r--  1 www-data www-data   384 Mar 11  2016 robots.txt

drwxr-xr-x  3 www-data www-data  4096 Sep 19 12:58 scripts

drwxr-xr-x  5 www-data www-data  4096 Sep 19 13:03 var

-rw-r--r--  1 www-data www-data  6698 Mar 11  2016 variables.php

drwxr-xr-x  6 www-data www-data  4096 Sep 19 12:58 www

[andrewatfornax]

Hi @whynote,

Well, doesn't look to me like you have done what you think you have done. As you post above, here's what your Revive Adserver's /var directory permissions are:

drwxr-xr-x  5 www-data www-data  4096 Sep 19 13:03 var

So, the "www-data" user account has write permissions on the directory, but the group and the all user group do not.

So, unless your web server is running as the "www-data" user account, then the web server doesn't have permissions to write files in that directory - which is exactly what the error is telling you.

[whynote]

Hi @andrewatfornax,

Thank you for your message.

You are right! But I've tried a few things because it did not work when I used the web user (jejouedu).

With that, I even don't reach the second step of the install. When I click on "I agree", I see "checking system parameters" and nothing happens...

Any idea?

Thanks.

 

drwxr-xr-x  9 jejouedu jejouedu  4096 Sep 20 17:26 adserver

 

-rw-r--r--  1 jejouedu jejouedu   598 Sep 20 17:26 adclick.php

-rw-r--r--  1 jejouedu jejouedu   599 Sep 20 17:26 adframe.php

-rw-r--r--  1 jejouedu jejouedu  3083 Sep 20 17:26 adg.js

-rw-r--r--  1 jejouedu jejouedu   598 Sep 20 17:26 adimage.php

-rw-r--r--  1 jejouedu jejouedu   599 Sep 20 17:26 adjs.php

-rw-r--r--  1 jejouedu jejouedu   598 Sep 20 17:26 adlayer.php

-rw-r--r--  1 jejouedu jejouedu   599 Sep 20 17:26 adpopup.php

-rw-r--r--  1 jejouedu jejouedu   599 Sep 20 17:26 adview.php

-rw-r--r--  1 jejouedu jejouedu     0 Sep 20 17:26 adx.js

-rw-r--r--  1 jejouedu jejouedu   603 Sep 20 17:26 adxmlrpc.php

-rw-r--r--  1 jejouedu jejouedu 11736 Sep 20 17:26 constants.php

-rw-r--r--  1 jejouedu jejouedu  1582 Sep 20 17:26 COPYRIGHT.txt

-rw-r--r--  1 jejouedu jejouedu   215 Sep 20 17:26 crossdomain.xml

drwxr-xr-x  6 jejouedu jejouedu  4096 Sep 20 17:27 etc

-rw-r--r--  1 jejouedu jejouedu  1091 Sep 20 17:26 index.php

-rw-r--r--  1 jejouedu jejouedu  4225 Sep 20 17:26 init-delivery-parse.php

-rw-r--r--  1 jejouedu jejouedu  2901 Sep 20 17:26 init-delivery.php

-rw-r--r--  1 jejouedu jejouedu  7400 Sep 20 17:26 init-parse.php

-rw-r--r--  1 jejouedu jejouedu  5903 Sep 20 17:26 init.php

drwxr-xr-x 21 jejouedu jejouedu  4096 Sep 20 17:29 lib

-rw-r--r--  1 jejouedu jejouedu 15236 Sep 20 17:26 LICENSE.txt

drwxr-xr-x  2 jejouedu jejouedu  4096 Sep 20 17:26 maintenance

-rw-r--r--  1 jejouedu jejouedu  3896 Sep 20 17:26 memory.php

-rw-r--r--  1 jejouedu jejouedu  1775 Sep 20 17:26 phpadsnew.inc.php

drwxr-xr-x  2 jejouedu jejouedu  4096 Sep 20 17:26 plugins

-rw-r--r--  1 jejouedu jejouedu 11268 Sep 20 17:26 pre-check.php

-rw-r--r--  1 jejouedu jejouedu  2681 Sep 20 17:26 README.md

-rw-r--r--  1 jejouedu jejouedu  7040 Sep 20 17:26 RELEASE_NOTES.txt

-rw-r--r--  1 jejouedu jejouedu   384 Sep 20 17:26 robots.txt

drwxr-xr-x  3 jejouedu jejouedu  4096 Sep 20 17:27 scripts

drwxr-xr-x  5 jejouedu jejouedu  4096 Sep 20 17:38 var

-rw-r--r--  1 jejouedu jejouedu  6698 Sep 20 17:26 variables.php

drwxr-xr-x  6 jejouedu jejouedu  4096 Sep 20 17:32 www

[whynote]

Well.. I found the reason in the debug.log: "Please verify that the current setting of session.save_path is correct"

Thanks to everyone for trying to help.

[andrewatfornax]

Glad you found it @whynote - my next suggestion was going to be to check the logs!