Advertiser history is blank

[gniver]

I have two Revive installations. One of them has been active for 7 years (was OpenX) and is working fine. The other is a couple of months old and is working well except for statistics.

On an advertiser/advertiser history page of the older installation I see stats and a date range selector. On the new installation the page is blank. On BOTH of them if I go to Advanced Reports/Campaign Delivery Report I see the date selector/advertiser and site dropdowns and when filled out and submitted I get an xls with stats.

Do I need to change a setting somewhere which is preventing me from seeing stats on the advertiser/advertiser history page?

Thank you.

[andrewatfornax]

Hi @gniver,

Possibly the final part of http://documentation.revive-adserver.com/display/DOCS/No+Statistics re: UI preferences?

Edited April 4, 2016 by andrewatfornax

[gniver]

Thank you Andrew! What fixed it was updating to the latest version. We were 2 versions behind.

Another question that I have is: Our statistics are fluctuating wildly. Sometimes 0.37% CTR, which I would expect and another day in the same month 85.48%, which I don't expect.

What could cause this? Is there such a thing as injected Revive stats as there is with Google Analytics referrer spam?

Thank you.

[Erik Geurts]

7 hours ago, gniver said:

Another question that I have is: Our statistics are fluctuating wildly. Sometimes 0.37% CTR, which I would expect and another day in the same month 85.48%, which I don't expect.

What could cause this? Is there such a thing as injected Revive stats as there is with Google Analytics referrer spam?

I would recommend making a new topic for a new issue, to make it easier for everyone to keep track of things.