iko Posted March 16, 2014 Report Posted March 16, 2014 I am upgrade Revive on new version 3.0.3 and doesn't works statistics. Please help. Thanks. Quote
gero Posted March 16, 2014 Report Posted March 16, 2014 Same problem after upgrade from openX, no stats Quote
nadia Posted March 18, 2014 Report Posted March 18, 2014 Hello First of all, you have to re install correctly all pulgins!!! Quote
Dave Brain Posted March 20, 2014 Report Posted March 20, 2014 This issue was raised probably some time name constant not working some pages. You can see this link : http://www.adserveropenx.com/revive-adserver-stats-page-not-working/ This link should fix your issue. Check and put your comment here if you need any help. Quote
nadia Posted March 21, 2014 Report Posted March 21, 2014 Plugins reinstall, no stats. Hello How did you re installed the plugins? Because I had the same PB. I thought I had re install correctly but NOT. Tell mi how you did. Quote
benwinton Posted March 22, 2014 Report Posted March 22, 2014 I am continuing to have the same problem -- no statistics generated -- since upgrading to 3.0.3. I reinstalled all plugins in the following manner: 1. Disabled all plugins via the Admin Panel. 2. Uninstalled all plugins via the same panel. 3. FTP'd to the webserver and deleted all plugin folders. 4. Via the Admin Panel in Revive, I reinstalled all plugins by browsing to the /etc directory and selecting each zip file. (I used the new download for Revive 3.0.3. to ensure I had the latest plugin versions.) 5. Set my config file to chmod 777 and checked all settings. Did not change any settings. All looked good. So, I re-set the permissions on the config file (in the /var directory) to 644. Waited 1 hour. Still no new statistics. This problem first happened after the upgrade to the latest Revive version. The upgrade was done by following up the upgrade instructions. Quote
Snoork Hosting Posted March 22, 2014 Report Posted March 22, 2014 Do you mean no statistics are showing at all or no new statistics are being generated? Quote
benwinton Posted March 23, 2014 Report Posted March 23, 2014 Thank you Snoork Hosting for the response. I meant to write that there are no NEW statistics. The previous statistics remained frozen at the same numbers that existed at the same time as the upgrade occurred. Quote
Snoork Hosting Posted March 23, 2014 Report Posted March 23, 2014 If you look at the debug.log file inside the /var folder do you see any errors? Is the maintenance cron job running? Try running the maintenance cron job from the root of the server. Quote
WaelFarouk Posted March 23, 2014 Report Posted March 23, 2014 Hi I have the same issue i updated to 3.03 and no new stas at all after update can Quote
benwinton Posted March 23, 2014 Report Posted March 23, 2014 I resolved mine by doing the following: 1. Locate the RV.php file. It should be at /lib directory of your revive installation. 2. Edit line 13 as follows: Change the line from this -- "require_once RV_PATH . '/lib/pear/PEAR.php';" to this, instead: require_once 'fully_qualified_server_path/adservername/lib/pear/PEAR.php'; ("fully_qualified_server_path" would be your host or webserver path. "adservername" is the name of your directory where revive 3.0.3. is installed, typically something like "revive.") Also check that your maintenance scripts are chmod'd to at least 755. I set mine to 777 for now, but am experimenting with lowering them back to 755. Quote
WaelFarouk Posted March 24, 2014 Report Posted March 24, 2014 benwinton Thank you this solution is solved my issue Quote
fatmarker Posted March 24, 2014 Report Posted March 24, 2014 Thank you benwinton. This fixed the issue for me as well. Let us know about those script permissions. Thanks again! Quote
Inesso4ka Posted March 25, 2014 Report Posted March 25, 2014 Hi, guys! Please, can you write concreate what maintenance scripts should have 755 (or 777)? I still have this problem, some statistics appeared after benwington instructions , but it doesn't update more. According my log file maintenance runs regularly without any errors. Thanks Quote
Inesso4ka Posted March 25, 2014 Report Posted March 25, 2014 Thanks a lot and, please, can you detail in what scripts should I change permission in the first place, in "scripts/maitenance/..", "maintenance/" or in "www/admin/..." directories. I am sorry for my details, but I simply want to know my mistakes and why I still can't see normal statistics. Thanks for your help Quote
benwinton Posted March 25, 2014 Report Posted March 25, 2014 Glad my solution (workaround) is successful. The directory at /adserver/maintenance (replace "adserver" with the name of your top-level revive directory), should be at least 755. (However, I set mine at 777 during testing to verify no issues with permissions.) Also, the directory at /adserver/scripts/maintenance should be at least 755. That should do it, and allow maintenance to run, which in turn affects statistics. Quote
Crazy-Achmet Posted March 25, 2014 Report Posted March 25, 2014 Could someone of the stuff please explain why bugs like this are getting closed on Github? https://github.com/revive-adserver/revive-adserver/issues/297 https://github.com/revive-adserver/revive-adserver/issues/294 Oh, i forgot, since the staff wasn't online for a couple of days, it seems they don't care what's going over here and what we say, think and post. Instead they are closing Github Issues and say we should post in the forum. Ridiculous! Quote
benwinton Posted March 26, 2014 Report Posted March 26, 2014 Agreed! This is truly a bug, and it should be treated as such over at Github! Let's report the bug a second time to the developers and see if they "get it" this time. If not, and they close it again, we'll re-open it. If that fails, we can always let the world know that the support for the open source has degraded substantially since Version 3.0.3. and warn the public to be wary of further upgrades! One way to get developers to pay attention is to start letting the world know that they are NOT paying attention to their customers. Quote
icecodepro Posted March 26, 2014 Report Posted March 26, 2014 The change of the RV.php file also resolved my issue to since the upgrade to 3.0.3. The system then pulled numbers and they then displayed on the page. I performed the chmod 755 -R scripts folder under the adserver, waiting to see if this resolves the maintainance issue. Quote
karel Posted March 27, 2014 Report Posted March 27, 2014 Benwinton suggestion fixed my new install also. I only edited RV.php and corrected the path with the fully_qualified_server_path. For me no need to chmod anything. I resolved mine by doing the following: 1. Locate the RV.php file. It should be at /lib directory of your revive installation. 2. Edit line 13 as follows: Change the line from this -- "require_once RV_PATH . '/lib/pear/PEAR.php';" to this, instead: require_once 'fully_qualified_server_path/adservername/lib/pear/PEAR.php'; ("fully_qualified_server_path" would be your host or webserver path. "adservername" is the name of your directory where revive 3.0.3. is installed, typically something like "revive.") Also check that your maintenance scripts are chmod'd to at least 755. I set mine to 777 for now, but am experimenting with lowering them back to 755. Quote
bo669 Posted March 31, 2014 Report Posted March 31, 2014 Hello to all! I installed newest version of Adserver last week and guess what - there is no statistics. I mean, it is incredible to launch a product, to market it as complete and useful while crucial part of its functions are not working. And it is even worse not to do anything about it. I'm not very good with php and I do not know how to edit rv.php. I have done everything you guys mentioned, but after I change path all my pages are just blank. This is extremely frustrating situation, even more knowing that noone from the management team care at all for launching incomplete and defective product. Every serious company or project would instantly release an update... but this s*ck*. Can anyone help me with this? I can give you my access datas so you can edit files you need. Thanks in advance. Quote
Eliza0406 Posted March 31, 2014 Report Posted March 31, 2014 Hi bo669, We are glad to inform you that we can provide solution for your query with custom support through OpenXservices.com . Feel free to contact us here. Quote
bo669 Posted April 4, 2014 Report Posted April 4, 2014 Hi bo669, We are glad to inform you that we can provide solution for your query with custom support through OpenXservices.com . Feel free to contact us here. ... Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.