Hugh Brown Posted July 31, 2017 Report Share Posted July 31, 2017 I am getting this error when trying to install plugins on revive adserver 4.0.2 - upgraded from 3.x Error extracting plugin definition file: path_creation_fail : plugins/etc/{pluginname}.xml specifically: Jul 31 11:58:20 +0000 OX-plugins-597f1b5c6e859 [ info] starting _checkPackageContents HTML5Ads.xml Jul 31 11:58:20 +0000 OX-plugins-597f1b5c6e859 [ info] expecting definition HTML5Ads.xml Jul 31 11:58:20 +0000 OX-plugins-597f1b5c6e859 [ info] detected group definition file /plugins/etc/html5ads/html5ads.xml Jul 31 11:58:20 +0000 OX-plugins-597f1b5c6e859 [ info] detected plugin definition file /plugins/etc/HTML5Ads.xml Jul 31 11:58:20 +0000 OX-plugins-597f1b5c6e859 [ error] Error extracting plugin definition file: path_creation_fail : plugins/etc/HTML5Ads.xml Jul 31 11:58:20 +0000 OX-plugins-597f1b5c6e859 [ error] The uploaded file did not pass security check Jul 31 11:58:20 +0000 OX-plugins-597f1b5c6e859 [ error] The uploaded file HTML5Ads.zip was not unpacked and with a standard free plugin: Jul 28 20:20:10 +0000 OX-plugins-597b9c7a7c29d [ info] starting _checkPackageContents apStatsGraphs.xml Jul 28 20:20:10 +0000 OX-plugins-597b9c7a7c29d [ info] expecting definition apStatsGraphs.xml Jul 28 20:20:10 +0000 OX-plugins-597b9c7a7c29d [ info] detected plugin definition file /plugins/etc/apStatsGraphs.xml Jul 28 20:20:10 +0000 OX-plugins-597b9c7a7c29d [ info] detected group definition file /plugins/etc/apStatsGraphsUI/apStatsGraphsUI.xml Jul 28 20:20:10 +0000 OX-plugins-597b9c7a7c29d [ error] Error extracting plugin definition file: path_creation_fail : plugins/etc/apStatsGraphs.xml Jul 28 20:20:10 +0000 OX-plugins-597b9c7a7c29d [ error] The uploaded file did not pass security check Jul 28 20:20:10 +0000 OX-plugins-597b9c7a7c29d [ error] The uploaded file apStatsGraphs.zip was not unpacked Quote Link to comment Share on other sites More sharing options...
andrewatfornax Posted August 2, 2017 Report Share Posted August 2, 2017 Hi @Hugh Brown, I am not sure either of these are core Revive Adserver plugins, so the issue could be with those plugins, rather than Revive Adserver. However, this may be of help? https://documentation.revive-adserver.com/display/DOCS/Plugins+Incorrectly+Upgraded Quote Link to comment Share on other sites More sharing options...
Hugh Brown Posted August 8, 2017 Author Report Share Posted August 8, 2017 thanks. I had read this post but it did not seem to address the problem. The vendor was able to install the plugin manually so that problem is solved. Current issue is potentially clicks not being recorded but impressions are. Any direction on debugging this? The site was ported over from another host and seems to be running ok except the client thinks the clicks are not being recorded. Any easy way to debug/test for this (except the obvious clicking on the advert and waiting for the stat to appear)? supplemental : having installed a plugin that can accept HTML5 ads, the complaint is that the ads are appearing at the wrong size or slightly wrong position on the website. Please sanity check this one and tell me this is an issue at the webserver not with the HTML5 banner. Many thanks - just getting into this application - I am sure there is more to discover. regards Hugh Quote Link to comment Share on other sites More sharing options...
andrewatfornax Posted August 9, 2017 Report Share Posted August 9, 2017 Hi @Hugh Brown, If it's not recording clicks, capture the click URL of a banner, and take a look at what's happening with web developer tools. Any errors delivering the URL? Check PHP logs, etc. Re: the HTML5 plugin, I assume that's the 3rd party one, so please talk to the vendor about that. Quote Link to comment Share on other sites More sharing options...
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