Zain-Alabdin Posted April 4, 2017 Report Share Posted April 4, 2017 Hi, I have a banner in a campaign. The banner shows ok on desktop but not on mobile. There is geo-targeting and it used to work now all the sudden it doesn't. It has a weird behavior as previously it used not to accept clicks through mobile! Thank you Quote Link to comment Share on other sites More sharing options...
andrewatfornax Posted April 4, 2017 Report Share Posted April 4, 2017 Hi @Zain-Alabdin, Well, if it used to work - what changed between when it worked, and now? The easiest way to diagnose these kinds of issues is to create a test case - set up a new banner/zone combination, with no limitations. Put the zone tag (same as you are using with the issue) into an otherwise blank test page, and see if that works. If not, then there may be an issue, and we need to look into it. If it does, then you can start to add changes (e.g. add geotargeting) and see if any of the changes break things. Please also remember: https://documentation.revive-adserver.com/pages/viewpage.action?pageId=9044056 Quote Link to comment Share on other sites More sharing options...
Zain-Alabdin Posted April 4, 2017 Author Report Share Posted April 4, 2017 thanks a lot! what surprizes me is that it works on local file and desktop browser but not any mobile although no delivery filters other than country! Thanks Quote Link to comment Share on other sites More sharing options...
Zain-Alabdin Posted April 5, 2017 Author Report Share Posted April 5, 2017 @andrewatfornax Which tag method is bettet: <head> script + zone or zone only? Also you said put canpaign with no limit but I see that I have to put click limits or like a date limit Thank you so much and sorry I'm new to revive Quote Link to comment Share on other sites More sharing options...
andrewatfornax Posted June 14, 2017 Report Share Posted June 14, 2017 Hi @Zain-Alabdin, Well, every zone tag type has pros and cons - otherwise there would only be one type of tag! We have tried to list some of the details here: https://documentation.revive-adserver.com/display/DOCS/Invocation+Code%3A+Zone+Level The supported tag settings on https://documentation.revive-adserver.com/display/DOCS/Tag+Settings may also influence your decision. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.