No Emails - "reports Disabled For Advertiser"

[nadia]

Hello all,

 

Please, can someone tell me why I don't receive emails?

 

Here is my report : 

 

Mar 01 00:01:16 +0100 OX-maintenance-5311153b87e1b [    error]  OX_Maintenance_Statistics_Task_ManageCampaigns->run:    - Reports disabled for advertiser ID 107.

                           on line 133 of "/path/path.fr/subdomains/ads/lib/OA/Email.php"

                           on line 56 of "/path/path.fr/subdomains/ads/lib/OA/Email.php"

                           on line 1545 of "/path/path.fr/subdomains/ads/lib/OX/Dal/Maintenance/Statistics.php"

                           on line 52 of "/path/path.fr/subdomains/ads/lib/OX/Maintenance/Statistics/Task/ManageCampaigns.php"

                           on line 48 of "/path/path.fr/subdomains/ads/lib/OA/Task/Runner.php"

                           on line 209 of "/path/path.fr/subdomains/ads/lib/OX/Maintenance/Statistics.php"

                           on line 140 of "/path/path.fr/subdomains/ads/lib/OX/Maintenance.php"

                           on line 105 of "/path/path.fr/subdomains/ads/lib/OX/Maintenance.php"

                           on line 62 of "/path/path.fr/subdomains/ads/lib/OA/Maintenance/Auto.php"

                           on line 3224 of "/path/path.fr/subdomains/ads/www/delivery/lg.php"

 

Thank's.

[Eliza0406]

Hi nadia,

Check to below settings,

• Go to Advertiser-->Advertiser Properties,
• Under "Advertiser Report", Check whether two below checkboxes are ticked:

1. Email when campaign is automatically activated/deactivated
2. Email campaign delivery report.

If not,just tick on those checkboxes.

[nadia]

Hi Eliza,

 

In fact, I spoke about "Preferences reports by e-mail" It's checked but I don't receive email, as administrator...

You know, in preferences...

 

Thank you Eliza

[nadia]

Does anyone knows which email server is used in Revive?

 

Does it use sendMail ?

[andrewatfornax]

Revive Adserver uses PHP's mail() function to send email - so, exactly how that happens depends on your PHP configuration. See http://www.php.net/manual/en/mail.configuration.php for details.

[nadia]

Hello 

 

Thank you for your responce.

 

I did a script one week ago using the mail() fonction and it works well. So, if it works, I think that the configuration is good.

 

Am I wrong?

 

Thank's

[andrewatfornax]

Check your spam filter, perhaps, or your mail server logs? Revive really does use mail() to send mail.

 

Of course, perhaps it's not sending mail at all to the mail server, but then, your mail server logs should be able to confirm that.

[GavrilV4]

Settings are correct, but the e-mails are not sent

[GavrilV4]

Settings are correct, but the e-mails are not sent

Help me, please!

[andrewatfornax]

Hi GavrilV4,

 

Which settings are set, and what emails are not sent? Please help us to help you by asking specific questions (ideally, in their own topic, rather than adding to an existing thread).

 

Thanks,

 

Andrew