LEGENDA Posted September 2, 2019 Report Share Posted September 2, 2019 Hello guys, The Revive Adserver was working fine but for some reason it is not working now. This is what it shows " Service Unavailable Server currently undergoing maintenance. Webmaster: please contact support." I checked logs and apparently it is a 200MB log, " Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] Running Maintenance Engine Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] Running Maintenance Statistics Engine Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] Task begin: OX_Maintenance_Statistics_Task_SetUpdateRequirements Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] - Maintenance statistics will be run Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] - The intermediate table statistics will be updated Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] - The final table statistics will be updated Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] Task complete: OX_Maintenance_Statistics_Task_SetUpdateRequirements Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] Task begin: OX_Maintenance_Statistics_Task_MigrateBucketData Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] - The rv_data_bkt_a table is a raw data table. Data logged in real-time, not operation intervals. Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] - Accordingly, pruning of the rv_data_bkt_a table will be performed based on data that has a logged date between Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] 2019-08-28 07:00:00 UTC and 2019-08-28 07:59:59 UTC Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] - The rv_data_bkt_a_var table is a raw data table. Data logged in real-time, not operation intervals. Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] - Accordingly, pruning of the rv_data_bkt_a_var table will be performed based on data that has a logged date between Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] 2019-08-28 07:00:00 UTC and 2019-08-28 07:59:59 UTC Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] Task complete: OX_Maintenance_Statistics_Task_MigrateBucketData Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] Task begin: OX_Maintenance_Statistics_Task_DeDuplicateConversions Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] Task complete: OX_Maintenance_Statistics_Task_DeDuplicateConversions Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] Task begin: OX_Maintenance_Statistics_Task_ManageConversions Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] Task complete: OX_Maintenance_Statistics_Task_ManageConversions Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] Task begin: OX_Maintenance_Statistics_Task_SummariseFinal Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] Task complete: OX_Maintenance_Statistics_Task_SummariseFinal Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] Task begin: OX_Maintenance_Statistics_Task_LogCompletion Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] Task complete: OX_Maintenance_Statistics_Task_LogCompletion Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] Task begin: OX_Maintenance_Statistics_Task_ManageCampaigns Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] - Managing (activating/deactivating) campaigns Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] Task complete: OX_Maintenance_Statistics_Task_ManageCampaigns Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] Maintenance Statistics Engine Completed (Started at 2019-08-28 08:05:02 UTC) Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] Running Maintenance Priority Engine Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] Task begin: OA_Maintenance_Priority_AdServer_Task_GetRequiredAdImpressionsLifetime Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] Task complete: OA_Maintenance_Priority_AdServer_Task_GetRequiredAdImpressionsLifetime Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] Task begin: OA_Maintenance_Priority_AdServer_Task_GetRequiredAdImpressionsDaily Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] Task complete: OA_Maintenance_Priority_AdServer_Task_GetRequiredAdImpressionsDaily Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] Task begin: OA_Maintenance_Priority_AdServer_Task_AllocateZoneImpressions Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] - Selecting Zones forecasts for all managers for OI from 2019-08-28 08:00:00 to 2019-08-28 08:59:59 Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] Inserted 246 rows in the table tmp_ad_zone_impression Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] Task complete: OA_Maintenance_Priority_AdServer_Task_AllocateZoneImpressions Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] Task begin: OA_Maintenance_Priority_AdServer_Task_PriorityCompensation Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] - Selecting Zones forecasts for all managers for OI from 2019-08-28 08:00:00 to 2019-08-28 08:59:59 Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] Task complete: OA_Maintenance_Priority_AdServer_Task_PriorityCompensation Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] Task begin: OA_Maintenance_Priority_AdServer_Task_ECPMforContract Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] - Selecting All Managers Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] - Selecting active campaigns with priority = '9' for manager 1 Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] - Selecting active campaigns with priority = '8' for manager 1 Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] - Selecting active campaigns with priority = '7' for manager 1 Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] - Selecting active campaigns with priority = '6' for manager 1 Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] Task complete: OA_Maintenance_Priority_AdServer_Task_ECPMforContract Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] Task begin: OA_Maintenance_Priority_AdServer_Task_ECPMforRemnant Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] - Selecting Managers with ECPM priority campaigns running Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] Task complete: OA_Maintenance_Priority_AdServer_Task_ECPMforRemnant Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] Maintenance Priority Engine Completed (Started at 2019-08-28 08:05:02 UTC) Aug 28 03:05:02 -0500 OX-maintenance-5d6635ae0d406 [ info] Maintenance Engine Completed (Started at 2019-08-28 08:05:02 UTC, taking 00:00:00) Aug 28 03:05:02 -0500 OX-5d6635ae0d406 [ info] Automatic Maintenance Task Completed" Any idea how to fix this? 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andrewatfornax Posted September 2, 2019 Report Share Posted September 2, 2019 See our troubleshooting guide! https://documentation.revive-adserver.com/display/DOCS/Revive+Adserver+Broken#ReviveAdserverBroken-HTTP500ErrorCode Quote Link to comment Share on other sites More sharing options...
LEGENDA Posted September 4, 2019 Author Report Share Posted September 4, 2019 I checked, I have no idea whats the problem. Quote Link to comment Share on other sites More sharing options...
andrewatfornax Posted September 5, 2019 Report Share Posted September 5, 2019 Okay, unfortunately, neither do we, nor can we. 5xx errors are due to your server/webserver. They have nothing to do with Revive Adserver. Quote Link to comment Share on other sites More sharing options...
warrensacko Posted June 17, 2020 Report Share Posted June 17, 2020 This error happen for a wide variety of reasons. Normally, this error can be due to a temporary overloading or maintenance being performed on the server and it is resolved after a period of time or once another thread has been released by web-server application. In most cases this could happen (assuming there are no faults in your app) if there are long running tasks and as a result the request queue is backed up.The subsequent points serve as a possible fix, aimed toward resolving the 503 Service Unavailable Error. Reload (Refresh) the page Scan for Malware Visiting the website later Contact server admin Quote Link to comment Share on other sites More sharing options...
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