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Inconsistent GeoTargeting Behaviour (IP2Location)


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Hi folks,

I've recently switched from MaxMind geotargeting to IP2Location. I'm using the IP2Location Revive plugin (https://www.ip2location.com/developers/revive-adserver) under Revive 3.2.4 with the paid version of IP2Location's DB-15 database (https://www.ip2location.com/databases/db15-ip-country-region-city-latitude-longitude-zipcode-timezone-areacode).  In general, the plugin installation and database upload seems to have gone well, but I'm seeing some inconsistency in the behaviour and I'm wondering if others had seen similar behaviour and/or have some tips as to where I can look to debug the issue.  I've setup a "website" within Revive which has 3 banners associated to it.  Here's a quick run-down of what's working and what's not when I run the invocation code for that "website":

  • With no delivery limitations, the banners appear properly.
  • If I add a "Is any of" delivery limitation on an IP2Location region of a different US state than I'm in, it correctly does not show that banner to me anymore and my client correctly sees it (he's in that state).
  • If I limit the region to be my state, I correctly see it.
  • If I limit one to be my state & city, I correctly see it.
  • If I limit one to be my area code, I correctly see it.
  • But...
  • If I add a delivery limitation of "Is not any of" for a state I am not in (only), that particular banner does not appear for me. (But it should since I'm not there...?)
  • Also, if I add a "Is any of" delivery limitation by Timezone (and choose -4, -5, -6 - one of which should cover me depending on whether standard vs. daylight savings time is considered), it doesn't appear.

Any help/ideas would be appreciated!


Edited by Reid
Typo in title
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Hi Erik,

I figured that was the case and started with them prior to posting here.  Alas, they responded:

Thank you for contacting IP2Location.

Unfortunately, IP2Location roles is to supply the database only. For application related issue, you will need to contact Revive for the support.
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