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tkat

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  1. Has anyone else had an ad tag blocked on GAM for being linked to the malvertising domain adsnetclick.com We've never worked with this domain but publishers are getting a "Blocked for Malvertising" message on GAM when they try to implement our tags. Is it possible that this malvertising network may have infiltrated our Revive install via some vulnerability to link its banners to Revive tags?
  2. Thanks for the suggestions, Andrew. Tried changing to mysqli and checking the database. Also, manually copied over to the new install all plugin and www/admin/plugin files. Still unable to access the UI on most page, including the admin dashboard. Is there something besides the plugin files that needs to be copied over to the new install since I can't get the new 4.2.1 install to recognize all the plugin files of the old 4.1.4 install.
  3. In another effort at a fresh install I recreated the sql database and reextracted the 4.2.1 files, but with the same result: unable to locate one or more plugin files. In an earlier effort I tried manually copying the old Plugin directory files and the old www/admin/plugins directory files to the new install. That allowed me to get through to the new install. The problem was that none of the plugins were working; the delivery data wasn't being logged and I couldn't access the banner properties UI, so had to retreat to ver 4.1.4. Is there some way to copy the plugin files manually and make it work on the new install?
  4. Thanks for your response, Andrew. The correct path was specified, at least on the most 2 recent attempts with a fresh database and even a fresh uppacking of the zip install file. As for permission to access the old install directory and files, I had upgraded on this same server using your prescribed upgrade procedures on 3 prior occasions over the past 3 years and haven't had plugin access issues in the past. Is it possible that access may have somehow been prevented due to the PHP switch from 5.6 to 7.2 which was necessary to get ver 4.2.1 to function? In other words, could the PHP switch have inadvertently created some access issues? Or possibly issues of reading the plugin xml files from the old install? No other changes were made to the server.
  5. I've made several attempts to upgrade from ver 4.1.4 to 4.2.1. This entailed updating PHP to 7.2 as well as uploading a new SourceGuardian file. On Step 4. Configuration I keep getting the error message "One or more plugin files couldn't be located. Check install.log file for more information. The log file says: Starting file-check for plugins... Plugin: openXAdvancedMobileTargeting - Unable to locate XML files Plugin: openXBannerTypes - Unable to locate XML files Plugin: openXDeliveryLimitations - Unable to locate XML files Plugin: openX3rdPartyServers - Unable to locate XML files Plugin: openXReports - Unable to locate XML files Plugin: openXDeliveryCacheStore - Unable to locate XML files Plugin: openXMaxMindGeoIP - Unable to locate XML files Plugin: openXInvocationTags - Unable to locate XML files Plugin: openXDeliveryLog - Unable to locate XML files Plugin: openXVideoAds - Unable to locate XML files Plugin: apLoader - Unable to locate XML files Plugin: apVideo - Unable to locate XML files Plugin: TrackingPlugin - Unable to locate XML files Finished file-check for plugins ... I've verified that all these XML files exist in the current install. Would really appreciate any insights into this issue. Thank you.
  6. I've made several attempts to upgrade from ver 4.1.4 to 4.2.1. This entailed updating PHP to 7.2 as well as uploading a new SourceGuardian file. On Step 4. Configuration I keep getting the error message "One or more plugin files couldn't be located. Check install.log file for more information. The log file says: Starting file-check for plugins... Plugin: openXAdvancedMobileTargeting - Unable to locate XML files Plugin: openXBannerTypes - Unable to locate XML files Plugin: openXDeliveryLimitations - Unable to locate XML files Plugin: openX3rdPartyServers - Unable to locate XML files Plugin: openXReports - Unable to locate XML files Plugin: openXDeliveryCacheStore - Unable to locate XML files Plugin: openXMaxMindGeoIP - Unable to locate XML files Plugin: openXInvocationTags - Unable to locate XML files Plugin: openXDeliveryLog - Unable to locate XML files Plugin: openXVideoAds - Unable to locate XML files Plugin: apLoader - Unable to locate XML files Plugin: apVideo - Unable to locate XML files Plugin: TrackingPlugin - Unable to locate XML files Finished file-check for plugins I've verified that these files all exist in the current install. Would really appreciate any insights into this issue. Thank you.
  7. Just upgraded to ver 4.2.1. When I click the Inventory tab, then go into a Campaign, I can see the campaign settings UI fine. However, from there if I click on a banner link, I get a blank screen. However, I am able to click the Delivery Settings tab and see that UI fine, as well as Linked Zones and Advanced tabs. But the Banner Properties tab leads to a blank page. Is this a bug?
  8. I would like some help in setting delivery limitations by zip code. We use the Maxmind GeoIP database. Do we simply paste an unbroken string of 5-digit zip codes into the fairly small text input box? Or should there be some separator between zip codes, like a comma? Or can only 1 zip code be entered per box? Thanks for any help you can provide.
  9. Thanks. Is there an ETA on v. 4.1.4? Is there some piecemeal script adjustment that we can do before the 4.1.4 is released?
  10. After upgrading to ver. 4.13, I am no longer able to change the columns to be displayed under Account Preferences. For example, I check the box for Revenues but when I click Save, the selection of that column is not saved, preventing me from generating stats showing revenues. Is this a bug or something that can be addressed by the user? Thank you.
  11. Here is a test page where the Google test banner can be seen as served through Revive: http://asianmedia.com/Tags/test_728-2_ms3.html Can you provide a sample html5 banner that can be uploaded as a zip file and that you know will let Revive track clicks?
  12. The Revive adserver also doesn't appear to track clicks from the following code from a test banner provided on the Google page: <html> <head> <meta http-equiv="Content-Type" content="text/html; charset=utf-8"> <meta name="ad.size" content="width=728,height=90"> <link rel="stylesheet" href="HTML5_InPage_MultipleClicktags_728x90.css"/> <title>Untitled</title> <script type="text/javascript"> var clickTag1 = "https://www.doubleclickbygoogle.com/"; var clickTag2 = "https://www.doubleclickbygoogle.com/"; var clickTag3 = "https://www.doubleclickbygoogle.com/"; </script> </head> <body> <div class="container_dc"> <img class="logo_dc"/> <a href="javascript:window.open(window.clickTag3)"> <div class="container_300x250"></div> </a> <a href="javascript:window.open(window.clickTag1)"> <img id="cta_dc"> </a> <a href="javascript:window.open(window.clickTag2)"> <img id="cta_dc2"> </a> </div> </body> </html>
  13. They do have clickTags defined their banner code. Here is that segment: <script> var clickTag = 'https://www.vemlidy.com/TAF/vemlidy_com/v1/static/taf/pdfs/Vemlidy_Traditional_Chinese_Important_Facts.pdf'; var clickTag2 = 'https://www.vemlidy.com/tch?utm_source=asianmediagroup_asiamediagroup_network&utm_medium=display&utm_campaign=2017_consumer_vemlidy_awareness&utm_content=TCH_300x250_desktop'; </script>
  14. Thanks for the suggestion, Matteo. Unfortunately, the Google page wasn't helpful as the banner files provided by the client are coded quite differently. Here is the test page of their banner without the macro, which works fine except that our Revive server doesn't track any clicks: http://asianmedia.com/Tags/test_300x250_ms3.html When we add the {clickurl} macro ahead of their jump URL linked to the clickTag, the browser sends this error message: The requested URL /MS3images/1338b2793eaf578a76149be640a94904/%7Bclickurl%7Dhttps://www.vemlidy.com/tch?utm_source=asianmediagroup_asiamediagroup_network&utm_medium=display&utm_campaign=2017_consumer_vemlidy_awareness&utm_content=TCH_300x250_desktop was not found on this server. Here is a test page displaying the banner with the click macro added: http://asianmedia.com/Tags/test_300x250-2_ms3.html I would really appreciate any help you can provide as to how we might get this banner to track clicks on our Revive Adserver.
  15. On all the campaigns for which we were provided zipped HTML5 banners to iimplement, we were unable to get our Revive adserver (ver. 4.1 and earlier) to log clicks. We tried modifying the files to add a {clickurl} to the index file itself, then rezipped it and installed it via the Revive banner UI. We tried adding the {clickurl} macro in front of the URL in the Destination URL field. Nothing allowed us to track clicks. So we have had to use the unsatisfactory workaround of calling the index page to an iframe, changing the links in the index page to all the various component files, then surrounding the entire iframe with a click division to which we prepended the {clickurl} macro. Here is an example: <div style="position: relative;"> <a target="_blank" href="{clickurl}https://www.vemlidy.com/tch?utm_source=asianmediagroup_asiamediagroup_network&utm_medium=display&utm_campaign=2017_consumer_vemlidy_awareness&utm_content=TCH_300x250_desktop" style="position:absolute; top:0px; left:0px; display:inline-block; width:300px; height:250px; z-index:0;"> </a> <iframe src="https://asianmedia.com/SS/Gilead-803/chi-300-dt/index.html" width="300" height="250" style="border:0px;" sandbox="allow-scripts" scrolling="no"></iframe> </div> This can work (albeit being tedious) if the entire banner has only one clickTag and no other controls. But it isn’t satisfactory when banners have two different clickTags or other controls like scrollbars, etc. Is there a way to be able to upload zipped HTML5 banners and track clicks? I would really appreciate if anyone can show us how to get clicks tracked as it would save us a lot of hassles in implementing HTML5 banner zip files. Thank you.
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