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tkat

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  1. Tried again with v. 5.0.1 after changing plugin-related folders in the old install to 777. Upgrade wizard throws off the same error message about being unable to locate one or more plugins. But the debug log presents a different error messages focusing on the package definition files: Nov 01 23:34:54 +0000 OX-5dbcc11e2813c [ error] Failed to find package definition file https://mydomain.com/Revive/plugins/etc/openXAdvancedMobileTargeting.xml Nov 01 23:34:54 +0000 OX-5dbcc11e2813c [ error] Failed to find package definition file https://mydomain.com/Revive/plugins/etc/openXBannerTypes.xml Nov 01 23:34:54 +0000 OX-5dbcc11e2813c [ error] Failed to find package definition file https://mydomain.com/Revive/plugins/etc/openXDeliveryLimitations.xml Nov 01 23:34:54 +0000 OX-5dbcc11e2813c [ error] Failed to find package definition file https://mydomain.com/Revive/plugins/etc/openX3rdPartyServers.xml etc ... Not sure if this is progress?
  2. Both the old and new installs are in the same server and domain. Also, I verified that the old install's var, plugins and www/admin/plugin folders are set to 777. However, the subfolders within the admin/plugins folder are all 755. Should those be 777? Also the old install's etc folder, which actually contains the plugin zip files, is 755. Should that be 777 as well? Thanks again!
  3. Thanks for your reply, Andrew. Permissions were set to 777 for the Plugins, Var and WWW/Admin/plugins folders. The Images folder had been created outside the Revive installation. We're upgrading from 4.14 to 5.0.0. During the upgrade process we are using the MultiPHP Manager to toggle between our current PHP 5.6 and PHP 7.2 versions. Any other suggestions you can provide as to what could cause this would be very much appreciated!
  4. Tried again with absolute addressing. It was still unable to locate XML files of any of the plugins: table prefix: rv_ successfully initialised DB Upgrade verifying/creating constructive tasklist Revive Adserver 4.1.4 detected This version can be upgraded Database settings and permissions are OK Starting file-check for plugins... Plugin: openXAdvancedMobileTargeting - Unable to locate XML files Plugin: openXBannerTypes - Unable to locate XML files Plugin: openXDeliveryLimitations - Unable to locate XML files Plugin: openX3rdPartyServers - Unable to locate XML files Plugin: openXReports - Unable to locate XML files Plugin: openXDeliveryCacheStore - Unable to locate XML files Plugin: openXMaxMindGeoIP - Unable to locate XML files Plugin: openXInvocationTags - Unable to locate XML files Plugin: openXDeliveryLog - Unable to locate XML files Plugin: openXVideoAds - Unable to locate XML files Plugin: apLoader - Unable to locate XML files Plugin: apVideo - Unable to locate XML files Plugin: TrackingPlugin - Unable to locate XML files Finished file-check for plugins
  5. The upgrade wizard keeps giving me the message: One or more plugin files couldn't be located, check the install.log file for more information When I check install logs it is unable to locate XML files for any of the installed and working plugins. I know the path to the current install is correct, so am baffled what to do at this point. And the paths the install log lists doesn't reflect the actual location of files as the "extensions" subdirectory is not one levelbelow the Revive installation: Plugin: openXBannerTypes - Unable to locate file: /home/xxx/public_html/Revive/extensions/bannerTypeText/oxText/genericText.delivery.php Plugin: openXDeliveryLimitations - Unable to locate file: /home/xxx/public_html/Revive/www/admin/extensions/Site/lib/updateList.php Would appreciate any insight into what is causing this. Thank you.
  6. Did the Google Ad Manager indicate deloplen.com and prombanner.com among the malware domains infecting your tags? We had reports from a few of our publishers about the GAM malware block on our tags.
  7. Some publishers we work with are experiencing similar issues with Google Ad Manager. Was the tag blocked by DFP? Did DFP elaborate what the policy violation is? Did it involve alleged links to malware domains?
  8. Has anyone else had an ad tag blocked on GAM for being linked to the malvertising domain adsnetclick.com We've never worked with this domain but publishers are getting a "Blocked for Malvertising" message on GAM when they try to implement our tags. Is it possible that this malvertising network may have infiltrated our Revive install via some vulnerability to link its banners to Revive tags?
  9. Thanks for the suggestions, Andrew. Tried changing to mysqli and checking the database. Also, manually copied over to the new install all plugin and www/admin/plugin files. Still unable to access the UI on most page, including the admin dashboard. Is there something besides the plugin files that needs to be copied over to the new install since I can't get the new 4.2.1 install to recognize all the plugin files of the old 4.1.4 install.
  10. In another effort at a fresh install I recreated the sql database and reextracted the 4.2.1 files, but with the same result: unable to locate one or more plugin files. In an earlier effort I tried manually copying the old Plugin directory files and the old www/admin/plugins directory files to the new install. That allowed me to get through to the new install. The problem was that none of the plugins were working; the delivery data wasn't being logged and I couldn't access the banner properties UI, so had to retreat to ver 4.1.4. Is there some way to copy the plugin files manually and make it work on the new install?
  11. Thanks for your response, Andrew. The correct path was specified, at least on the most 2 recent attempts with a fresh database and even a fresh uppacking of the zip install file. As for permission to access the old install directory and files, I had upgraded on this same server using your prescribed upgrade procedures on 3 prior occasions over the past 3 years and haven't had plugin access issues in the past. Is it possible that access may have somehow been prevented due to the PHP switch from 5.6 to 7.2 which was necessary to get ver 4.2.1 to function? In other words, could the PHP switch have inadvertently created some access issues? Or possibly issues of reading the plugin xml files from the old install? No other changes were made to the server.
  12. I've made several attempts to upgrade from ver 4.1.4 to 4.2.1. This entailed updating PHP to 7.2 as well as uploading a new SourceGuardian file. On Step 4. Configuration I keep getting the error message "One or more plugin files couldn't be located. Check install.log file for more information. The log file says: Starting file-check for plugins... Plugin: openXAdvancedMobileTargeting - Unable to locate XML files Plugin: openXBannerTypes - Unable to locate XML files Plugin: openXDeliveryLimitations - Unable to locate XML files Plugin: openX3rdPartyServers - Unable to locate XML files Plugin: openXReports - Unable to locate XML files Plugin: openXDeliveryCacheStore - Unable to locate XML files Plugin: openXMaxMindGeoIP - Unable to locate XML files Plugin: openXInvocationTags - Unable to locate XML files Plugin: openXDeliveryLog - Unable to locate XML files Plugin: openXVideoAds - Unable to locate XML files Plugin: apLoader - Unable to locate XML files Plugin: apVideo - Unable to locate XML files Plugin: TrackingPlugin - Unable to locate XML files Finished file-check for plugins ... I've verified that all these XML files exist in the current install. Would really appreciate any insights into this issue. Thank you.
  13. I've made several attempts to upgrade from ver 4.1.4 to 4.2.1. This entailed updating PHP to 7.2 as well as uploading a new SourceGuardian file. On Step 4. Configuration I keep getting the error message "One or more plugin files couldn't be located. Check install.log file for more information. The log file says: Starting file-check for plugins... Plugin: openXAdvancedMobileTargeting - Unable to locate XML files Plugin: openXBannerTypes - Unable to locate XML files Plugin: openXDeliveryLimitations - Unable to locate XML files Plugin: openX3rdPartyServers - Unable to locate XML files Plugin: openXReports - Unable to locate XML files Plugin: openXDeliveryCacheStore - Unable to locate XML files Plugin: openXMaxMindGeoIP - Unable to locate XML files Plugin: openXInvocationTags - Unable to locate XML files Plugin: openXDeliveryLog - Unable to locate XML files Plugin: openXVideoAds - Unable to locate XML files Plugin: apLoader - Unable to locate XML files Plugin: apVideo - Unable to locate XML files Plugin: TrackingPlugin - Unable to locate XML files Finished file-check for plugins I've verified that these files all exist in the current install. Would really appreciate any insights into this issue. Thank you.
  14. Just upgraded to ver 4.2.1. When I click the Inventory tab, then go into a Campaign, I can see the campaign settings UI fine. However, from there if I click on a banner link, I get a blank screen. However, I am able to click the Delivery Settings tab and see that UI fine, as well as Linked Zones and Advanced tabs. But the Banner Properties tab leads to a blank page. Is this a bug?
  15. I would like some help in setting delivery limitations by zip code. We use the Maxmind GeoIP database. Do we simply paste an unbroken string of 5-digit zip codes into the fairly small text input box? Or should there be some separator between zip codes, like a comma? Or can only 1 zip code be entered per box? Thanks for any help you can provide.
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