Cannot login: "Session cookie error, please log in again"

[Pierre]

Hi,

I am migrating Revive ads to a new server (EC2 AWS Linux) with PHP 7.4.

Either old or fully updated reviveAds 5.4.1. I always get the error:

"Session cookie error, please log in again".

Both after new installation or migrated. I can login on the old server.

Thanks

EC2 is under a ELB load balancer. Probably the cause

[Pierre]

I removed the ELB, and still does not allow me to login

"Session cookie error, please log in again".

[RedPill]

I have the same issue on AWS with an EC2 instance running Amazon Linux release 2 (Karoo) and PHP 7.4.  PHP sessions are working outside of Revive but not holding between pages.  I can login directly at https://my-revive-site.com/www/admin/agency-index.php and it works but as soon as I attempt to go to another page, the session dies and I get a login prompt again.  I created a script to test sessions and it works.

 

<code>

<?php
session_start();
$has_session = session_status() == PHP_SESSION_ACTIVE;
if ($has_session) {
  echo 'Session working with ' . session_id() . '.';
} else {
  echo 'Session not working.';
}
</code>

[Pierre]

thanks, so it seems a bug on AWS. But why since AWS EC2 are normal linux servers. How do we submit bugs to REVIVE team?

[Pierre]

Thanks, so it seems a bug on AWS. But why since AWS EC2 are normal linux servers.

BUG #1397

[Pierre]

"so not a bug" was the reply on git. 

The reply, which does not help much solving:

I'm sorry, given the huge number of people running on EC2, this is definitaly not a Revive Adserver bug.

Possibily some misconfiguration on your side, but the issue tracker is not suitable for support questions.

[RedPill]

In my case, I was upgrading from OpenX to Revive.  I'm sure I missed something but I have no idea how to go about debugging this.

[Pierre]

same for me. Upgrading or installing fresh on a EC2.

I have been using and installing for 10y and never had this issue before.

[RedPill]

Question for the forum staff.  Is the best place to submit bugs at https://github.com/revive-adserver/revive-adserver/issues?  This forum has not been helpful with this issue.  I'm not sure you can say it's definitely an AWS specific bug.  I have proven PHP sessions work outside of Revive.  The problem appears to be isolated to the software.  It's highly possible a step was missed during the upgrade from OpenX to Revive but like Pierre and I have stated, multiple attempts show the issue is repeatable.