jerrry Posted December 28, 2013 Report Share Posted December 28, 2013 Hi, I'v tried to install a clean version of Revive Ad Server 3.0.2. Everything seems to installed fine, but when I log in and click to "Statistics" page, I see blank page with "500: Internal server error" (this page shows in few other menu items like "Targeting channels", "Banners" or "creating new banner page … etc. Can you please help me, because I don't know where is the problem. Quote Link to comment Share on other sites More sharing options...
Erik Geurts Posted December 29, 2013 Report Share Posted December 29, 2013 Hello, Please review your Apache error log, the cause of the 500 error will be listed there. Quote Link to comment Share on other sites More sharing options...
jerrry Posted December 30, 2013 Author Report Share Posted December 30, 2013 Here is list from my error log. I tried to contact my hosting provider, but everything seems to be fine, but I don't know why I still receiving Error 500 page (I'v changed my original domain to mydomain.com) Dec 30 09:35:36 pip pound: my.ip.address.xxx GET /www/admin/stats.php HTTP/1.1 - HTTP/1.1 500 Internal Server Error (ads.mydomain.com/- -> 127.0.0.1:5081) 0.200 sec Dec 30 09:35:37 pip pound: my.ip.address.xxx GET /www/admin/stats.php HTTP/1.1 - HTTP/1.1 500 Internal Server Error (ads.mydomain.com/- -> 127.0.0.1:5081) 0.109 sec Dec 30 09:40:31 pip pound: my.ip.address.xxx GET /www/admin/stats.php HTTP/1.1 - HTTP/1.1 500 Internal Server Error (ads.mydomain.com/- -> 127.0.0.1:5081) 0.106 sec Dec 30 09:40:32 pip pound: my.ip.address.xxx GET /www/admin/stats.php HTTP/1.1 - HTTP/1.1 500 Internal Server Error (ads.mydomain.com/- -> 127.0.0.1:5081) 0.106 sec Dec 30 09:40:42 pip pound: my.ip.address.xxx GET /www/admin/campaign-banners.php HTTP/1.1 - HTTP/1.1 500 Internal Server Error (ads.mydomain.com/- -> 127.0.0.1:5081) 0.108 sec Dec 30 09:40:43 pip pound: my.ip.address.xxx GET /www/admin/campaign-banners.php HTTP/1.1 - HTTP/1.1 500 Internal Server Error (ads.mydomain.com/- -> 127.0.0.1:5081) 0.173 sec Dec 30 09:41:36 pip pound: my.ip.address.xxx GET /www/admin/stats.php HTTP/1.1 - HTTP/1.1 500 Internal Server Error (ads.mydomain.com/- -> 127.0.0.1:5081) 0.114 sec I'v compared Revive AdServer system req. with my server settings and there is nothing wrong too Webserver Apache with mod_php or any webserver using FastCGI (nginx, IIS 7+, lighttpd, etc.): yes, FastCGI PHP 5.1.4+, 5.2.x, 5.3.x, 5.4.20+, 5.5.2+: we are using 5.3, can be switched to 5.4 or 5.5 Required PHP extensions: zlib, pcre, xml, mysql and/or pgsql: zlib - yes, pcre - yes, xml - yes, mysql- yes Suggested PHP extensions: curl and/or openssl, gd, any opcode cache extension (opcache, apc, eaccelerator, xcache): curl - yes, gd - yes cache extension - not installed on our shared hosting, but is it really necessary? Apache .htaccess - available Database server MySQL 4.1+: we are using version 5.x+ Can I somewhere in Revive AdServer turn on error login? Because when I create a .user.ini file with this content, it's not logging anything log_errors = 1 error_reporting = E_ALL & ~E_DEPRECATED error_log = /hosting/www/mydomain.com/ads/error.log Quote Link to comment Share on other sites More sharing options...
jerrry Posted December 30, 2013 Author Report Share Posted December 30, 2013 edit: I'v tried this sollution (found via Google), but with no success http://www.teslina.com/en/tutorials/openx/fehlermeldungen-problemlosungen/ Quote Link to comment Share on other sites More sharing options...
Erik Geurts Posted December 30, 2013 Report Share Posted December 30, 2013 If your web server software is displaying 500 errors, the Apache error log is the place to get details. If this doesn't tell you enough, then your hosting provider should be able to provide more information. Quote Link to comment Share on other sites More sharing options...
Guest Posted December 31, 2013 Report Share Posted December 31, 2013 Hi jerrry, verify your .htaccess settings Similar issue @ http://forum.revive-adserver.com/topic/32-blank-page-on-install/ Quote Link to comment Share on other sites More sharing options...
jerrry Posted January 1, 2014 Author Report Share Posted January 1, 2014 Hello, Chinnu G, I don't have any .htaccess file in the "root" folder. I tried everything what I found via Google (for fixing this problem), but with no success Quote Link to comment Share on other sites More sharing options...
Guest Posted January 2, 2014 Report Share Posted January 2, 2014 Hi jerrry , I don't have any .htaccess file in the "root" folder. oh ok , what about your directory permissions Quote Link to comment Share on other sites More sharing options...
jerrry Posted January 2, 2014 Author Report Share Posted January 2, 2014 Hello, I set these permissions for my clean installation of Revive AdServer CHMOD 777 for /var /www/images/www/admin/plugins/plugins and 644 for /var/YourDomainName.conf.php (double checked) You can check my installation at (link removed :-) ). After log in (as a default manager) try to switch to Statistics tab and you will see Error 500 Quote Link to comment Share on other sites More sharing options...
Guest Posted January 2, 2014 Report Share Posted January 2, 2014 Hi Yes , I have checked , it shows Error 500: Internal server error your directory permissions are ok have you customized anything in stats.php & campaign-banners.php else any files related Quote Link to comment Share on other sites More sharing options...
jerrry Posted January 2, 2014 Author Report Share Posted January 2, 2014 Hello, no, I didn't change anything in theese files, just simply made a clean install of Revive Adserver, set CHMOD and nothing more Quote Link to comment Share on other sites More sharing options...
jerrry Posted January 3, 2014 Author Report Share Posted January 3, 2014 Hello again, our hosting provider found what causes that problem eAccelerator, so we turned it off on our server and everything seems to be working fine yohoo! Quote Link to comment Share on other sites More sharing options...
Erik Geurts Posted January 4, 2014 Report Share Posted January 4, 2014 Hello again, our hosting provider found what causes that problem eAccelerator, so we turned it off on our server and everything seems to be working fine yohoo! Please note that Revive Adserver should work perfectly fine with eAccelerator, my company uses that on the large hosting platform we operate and it works miracles! Quote Link to comment Share on other sites More sharing options...
jerrry Posted January 4, 2014 Author Report Share Posted January 4, 2014 got it, but I just typed what my webhosting provider said to me. They turn off eAccelerator on our machine and Revive Adserver works like a charm Quote Link to comment Share on other sites More sharing options...
vbarlakoski Posted February 2, 2014 Report Share Posted February 2, 2014 I've got that error after upgrading to 3.0. It shows almost everywhere, and i cant manage anything anymore. Here is my error log : [Sun Feb 02 23:42:35 2014] [error] mod_fcgid: process /www/php5.fcgi(778908) exit(communication error), get unexpected signal 11 [Sun Feb 02 23:42:35 2014] [error] [client 94.26.51.195] File does not exist: /site/public_html/openx/500.shtml, referer: http://[website]/www/admin/affiliate-zones.php ] [notice] EACCELERATOR(778908): PHP crashed on opline 59 of _addLimitation() at /site/public_html/openx/lib/max/SqlBuilder.php:36629336 Thanks! Quote Link to comment Share on other sites More sharing options...
vbarlakoski Posted February 2, 2014 Report Share Posted February 2, 2014 It seem i have fixed the problem with this fix : http://outofcontrol.ca/thoughts/comments/openx-causing-segmentation-fault-11-in-php-5-3-6 Maybe it should be fixed in core next update. Thanks! Quote Link to comment Share on other sites More sharing options...
chasecmiller Posted August 15, 2014 Report Share Posted August 15, 2014 Sorry for the late response, this was just coming up in my Google results while I was hunting down the same issue. So, I'll post my fix for this. My error logging doesn't work, thanks GoDaddy and the hiding of errors in Revive. The problem was boiling down to a short piece of code in /lib/OA/Admin/Statistics/Common.php in the function _removeDuplicateParams The issue coming up was the use of !strstr($link, $value) breaking with their input. They were taking a foreach loop and iterating. I just cleaned the code up a bit. Not sure if strstr is necessary there at all, but it was breaking. Might need reimplemented at a later time. Recommendation is replacing with this function, give it a shot. This wasn't a copy and paste since it's on the other screen, but not seeing any typos in my proof read. function _removeDuplicateParams($link) { if (empty($link)) { return $this->aPageParams; } $aNewParams = array_filter($this->aPageParams); unset($aNewParams['entity'], $aNewParams['day']); return $aNewParams; } Quote Link to comment Share on other sites More sharing options...
aamsuzon Posted September 1, 2014 Report Share Posted September 1, 2014 OpenX: Blank Statistics Page. Fixed Solution Try to see this article may be solve your problem and save many time http://androidstudiodevelop.blogspot.com/2014/09/openx-blank-statistics-page-fixed.html Quote Link to comment Share on other sites More sharing options...
Gideon Posted January 11, 2016 Report Share Posted January 11, 2016 (edited) Hello, I dont know why i cant make new topic so hope this title same wiith me. but when i try access invocation i got error 500 Internal Error When try access VideoReport any advice ? Edited January 11, 2016 by Gideon Quote Link to comment Share on other sites More sharing options...
aamsuzon Posted October 20, 2021 Report Share Posted October 20, 2021 Hello I have an article about this problem. I hope this will help for you and others. https://www.thedevline.com/openx-blank-statistics-page-fixed/ Quote Link to comment Share on other sites More sharing options...
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