Conversions Not Working

[ovilazar]

Hey guys,

 

So I'm reading this article http://blackriver.to/2014/01/openx-source-revive-adserver-to-debugging-conversion-trackers/ ) to debug why no conversions are showing up but I'm stuck at "cookie level".

 

The article talks about _OXLIA and _OXLCA temporary cookies but all I have is an OAId cookie with doesn't seem to be temporary.

 

After refreshing the banner page as well as accessing the conversion page in the same browser, nothing happens.

 

Yes, conversions are enabled.

 

Yes, the installation occurred without any problems

 

No, there are no conversions in the database table whatsoever.

 

I tried both the image and javascript tracker codes.

 

Please advise.

 

Thank you.

Oh,

 

I also have a cookie that might be of interest. It is called _s, it's marked as a session cookie, http only and it has a similar random number to the OAID cookie, only shorter.

 

The other thing about this cookie is that is not marked as coming from adserver.mydomain.com but from mydomain.com directly, which is very strange because mydomain.com has nothing to do with my banner and thank you pages.

[Matteo Beccati]

You might have forgotten to set appropriate conversion windows maybe?

[ovilazar]

The conversion window for the linked campaign is 5 days for View and 5 days for Click.

[Matteo Beccati]

That was my best shot at "reasons why conversion tracking cookies are not sent". I'm afraid I can't do more than that as forum support...

[ovilazar]

Is there any way I can debug this further? Also, can you give me the updated names of those cookies? From the link I was referring to in my first post, it leads me to believe that the names of the cookies have changed since OpenX became Revive AdServer. Thanks.

[Matteo Beccati]

Cookie names haven't changed. I have no other hint atm, sorry

[andrewatfornax]

If I was trying to debug the issue, I'd start with a clean browser, no cookies, and use a cookie inspector tool to see if I can see the cookies being set, and at least confirm if the cookie magic is happening; if that's okay, then I'd look at what is being logged in the database; if there's nothing happening there on conversion, I'd use xdebug to walk the code and see what's happening.... But that's a pretty heavy process, unfortunately.

 

I hope to get to conversion tracking documentation soon, so chances are I will be stepping through the process and confirming that it really is working soon - and given that I'm not hearing really loud shouting that it's broken, I'm pretty confident that it can work; so chances are you have a configuration issue with the setup...

[ovilazar]

Well I didn't go through all that, that sounds overly complicated, but I did reinstall a new one 3.0.1 today and I seem to have the same problem. The only other thing that might influence is the fact that I have no CPM set because the banners are on my own website.

 

If you need links to the placement where the banners are displayed as well as to the dummy implementation of the adserver, let me know and Ițll send you a private message. In the meantime I also switched form shared to VPS hosting so the situation becomes even weirder (I thought it must be a server config problem the first time but what are the odds?)

[Oleg]

Hey, have you ever found out what was the problem? It seems like I have the same one.