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Posted

So basically, I tried creating a new user. I filled in all the required information, and it said "User has been added to the account. They will receive an email to set up their password.".

But when I checked my email, I didn't receive anything. Is there any extra configuration I need to do? 

Please help T.T I've been going at this for a week now.

  • 1 year later...
Posted

Having the same problem.  No emails are sent.  Status emails (campaign activation/deactivation) are working fine.  Not an email issue.

How can the "System Administrator" administer this new system (5.5 in my case)?  I'm feeling powerless to help my users.

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