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Infinite redirect loop after installation


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After upgrading from 5.0.4 to 5.2.1, the dashboard no longer works and takes me on an infinite loop between /www/admin/index.php and /www/admin/install.php

Any ideas on how to fix this issue? It says the database update was successful, as was the actual upgrade. But apparently there's a flag set somewhere that is telling it that it wasn't? The only issue was the two Maxmind plugins weren't successfully updated, but I can't imagine that causing this issue?

Thanks for any help you may be able to provide.

(Very standard installation environment, Apache 2.4.48, Mysql 5.7.35 and PHP 7.3.29.)

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  • 2 months later...

Just the standard "bannery delivery cache store plugin" that comes with the installation. No other cache plugin is installed. 

Is there a simple way to disable all the plugins through a file config edit or database edit? Or some way to get it to spit out some sort of error message? The redirect error is just a server/browser message and isn't helping me troubleshoot....

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Here's the apache log file of what's going on:

 

.210 - - [02/Nov/2021:08:17:26 -0500] "GET / HTTP/1.1" 302 20 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0"
.210 - - [02/Nov/2021:08:17:26 -0500] "GET /www/admin/install.php HTTP/1.1" 302 20 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0"
.210 - - [02/Nov/2021:08:17:27 -0500] "GET /www/admin/index.php HTTP/1.1" 302 20 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0"
.210 - - [02/Nov/2021:08:17:27 -0500] "GET /www/admin/install.php HTTP/1.1" 302 20 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0"
.210 - - [02/Nov/2021:08:17:27 -0500] "GET /www/admin/index.php HTTP/1.1" 302 20 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0"
.210 - - [02/Nov/2021:08:17:27 -0500] "GET /www/admin/install.php HTTP/1.1" 302 20 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0"
.210 - - [02/Nov/2021:08:17:27 -0500] "GET /www/admin/index.php HTTP/1.1" 302 20 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0"
.210 - - [02/Nov/2021:08:17:27 -0500] "GET /www/admin/install.php HTTP/1.1" 302 20 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0"
.210 - - [02/Nov/2021:08:17:27 -0500] "GET /www/admin/index.php HTTP/1.1" 302 20 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0"
.210 - - [02/Nov/2021:08:17:27 -0500] "GET /www/admin/install.php HTTP/1.1" 302 20 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0"
.210 - - [02/Nov/2021:08:17:27 -0500] "GET /www/admin/index.php HTTP/1.1" 302 20 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0"
.210 - - [02/Nov/2021:08:17:27 -0500] "GET /www/admin/install.php HTTP/1.1" 302 20 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0"
.210 - - [02/Nov/2021:08:17:28 -0500] "GET /www/admin/index.php HTTP/1.1" 302 20 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0"
.210 - - [02/Nov/2021:08:17:28 -0500] "GET /www/admin/install.php HTTP/1.1" 302 20 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0"
.210 - - [02/Nov/2021:08:17:28 -0500] "GET /www/admin/index.php HTTP/1.1" 302 20 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0"
.210 - - [02/Nov/2021:08:17:28 -0500] "GET /www/admin/install.php HTTP/1.1" 302 20 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0"
.210 - - [02/Nov/2021:08:17:28 -0500] "GET /www/admin/index.php HTTP/1.1" 302 20 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0"
.210 - - [02/Nov/2021:08:17:28 -0500] "GET /www/admin/install.php HTTP/1.1" 302 20 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0"
.210 - - [02/Nov/2021:08:17:28 -0500] "GET /www/admin/index.php HTTP/1.1" 302 20 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0"
.210 - - [02/Nov/2021:08:17:28 -0500] "GET /www/admin/install.php HTTP/1.1" 302 20 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0"
.210 - - [02/Nov/2021:08:17:29 -0500] "GET /www/admin/index.php HTTP/1.1" 302 20 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0"
.210 - - [02/Nov/2021:08:17:36 -0500] "GET /www/admin/index.php HTTP/1.1" 302 20 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0"
.210 - - [02/Nov/2021:08:17:36 -0500] "GET /www/admin/install.php HTTP/1.1" 302 20 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0"

 

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