HTTP ERROR 500 after Add new banner

[domainreg]

Hello, I have problem, we migrate our website and Revive Adserver directory on a new server, everything works fine but when I try to add new banner under any advertiser's campaign I am getting HTTP ERROR 500

 

This page isn’t working

"domain" is currently unable to handle this request.

HTTP ERROR 500

 

May be anyone can suggest any solutions, other pages and functions works fine. 

 

Thanks in advance.

 

 

[tbobker]

What banner type did you try to upload. Did you select upload to we server? 

Also check directory permissions on the new server match those in the documentation 

https://documentation.revive-adserver.com/plugins/servlet/mobile?contentId=9633896#content/view/9633896

 

Does a simple text ad show error 500?

[elonjigar]

The error is too generic and does not tell you exact problem. The first thing you need to know about the http error 500 the page isn't working is that the error can only be resolved by fixes to the Web server software. It is not a client-side problem meaning that the problem is not with your browser, your computer, or your internet connection.  When you hit an internal server error it usually means some parts of your web server is not configured correctly or the application is trying to do something and the server is failing to carry out the request due to a conflict or restriction. Please check the error logs on your server for a more specific error message, which may give a clue to why this is happening on your website/server. These errors are often caused by plugin or theme function conflicts, so if you have access to your Dashboard, try deactivating all plugins. It is up to the administrators of the Web server site to locate and analyse the logs which should give further information about the error. However, there are often ways to quickly get around the problem:

• Reload or Refresh the Webpage.
• Check you server permission.
• Corrupt Plugins.
• .htaccess file may be corrupt.
• Exceeded PHP memory limit.
• Increase the memory setting in the wp-config.php file.
• Clear your browser cookies and cache

 

[ESSOH]

Bonjour,

nous avons plusieurs sites wordpress sur lesquelles nous avons configuré des bannières publicitaires REVIVE ADSERVER.

Depuis l'installation des bannière les sites sont devenus instables, nous observons des erreurs 500 pendant quelques minutes puis les sites se remettent en marche après, c est vraiment fréquent sur tous les sites qui contiennent des bannières revive ad server.

je ne sais pas comment resoudre cela.

Merci d'avance pour vos suggestion.

Cordialement !