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JLW

An error occurred while accessing the database

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Hi,

Im getting the following error when trying to delete an Advertiser, any help appreciated.

Due to a problem with the database Revive Adserver couldn't retrieve or store data. If this problem is reproducable it might be caused by a bug in Revive Adserver. Please report the following information to the creators of Revive Adserver. Also try to describe the actions that led to this error as clearly as possible.
 

Version:    Revive Adserver v5.0.4
PHP/DB: PHP 7.1.33 / Unknown 5.7.29-
Page: /revive/www/admin/advertiser-delete.php
Error:  
Query:
SELECT * 
 FROM ox_banner_vast_element 
 
 WHERE (  ox_banner_vast_element.banner_id = 25 )  
 
 
 
$_POST:
Empty
$_GET:
Array
(
    [token] => 0db628f59bd16c759faecfabad0ab24a
    [clientid] => 16
)

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Hi,
Ive tried repairing the database but get the message:
note : The storage engine for the table doesn't support repair

Can anyone help us resolve the issue?

Many thanks, Jason

Edited by JLW

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Hi Andrew,
Thank you for your reply. 
A colleague reported it to me shortly after Revive was upgraded via cPanel >> Softaculous Apps Installer >> Upgrade to 5.0.4 
Before that Revive was fully functional and we were able to delete Advertisers.
As far as I am aware MySQL hasn't been updated or changed, although php has been upgraded.
Current versions are:

PHP Version 5.6.40
MySQL Version 5.7.29

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