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Sudhir

403 Error on Adding a new banner

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Hello Revive team, 

I installed Revive 5.0.2 and after installation, while adding a banner I am getting a 403 Error. 

 

More details in the attached screenshot.

https://drive.google.com/file/d/10kl1MMvT2wf3k0srZHNOL7eEvhbbt5eJ/view?usp=sharing

https://drive.google.com/open?id=10kl1MMvT2wf3k0srZHNOL7eEvhbbt5eJ

 

I checked all the write permissions for the following folders and they are correctly set:

var
var/cache
var/plugins
var/templates_compiled
plugins
www/admin/plugins
www/images

 

 

Could you please help me in resolving this issue?

 

Many thanks in advance.

Kind regards

Sudhir

 

 

 

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Hello Admin, 

We checked the apache access logs but could not find a specific entry for 403 error. However in certain places we could see 404 error.

Could you please look into the logs and let us know what might be the problem?

Thanks and kind regards

Sudhir

 

----------------------------------------------------------------------------------------

<IP.IP.IP.IP> - - [06/Feb/2020:10:09:48 +0100] "GET / HTTP/1.1" 200 60 "-" "-"
<IP.IP.IP.IP> - - [06/Feb/2020:10:10:17 +0100] "GET / HTTP/1.1" 200 60 "-" "-"
<IP.IP.IP.IP> - - [06/Feb/2020:10:10:18 +0100] "GET / HTTP/1.1" 200 60 "-" "-"
<IP.IP.IP.IP> - - [06/Feb/2020:10:10:48 +0100] "GET / HTTP/1.1" 200 60 "-" "-"
<IP.IP.IP.IP> - - [06/Feb/2020:10:10:48 +0100] "GET / HTTP/1.1" 200 60 "-" "-"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:15 +0100] "GET /adserver/ HTTP/1.1" 302 - "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:16 +0100] "GET /adserver/www/admin/index.php HTTP/1.1" 200 4293 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:18 +0100] "GET / HTTP/1.1" 200 60 "-" "-"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:18 +0100] "GET /adserver/www/admin/assets/min.php?g=oxp-css-ltr&v=5.0.4 HTTP/1.1" 200 15117 "https://______U.R.L___________/adserver/www/admin/index.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:18 +0100] "GET /adserver/www/delivery/fl.js HTTP/1.1" 200 5590 "https://______U.R.L___________/adserver/www/admin/index.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:18 +0100] "GET /robots.txt?1580980278055 HTTP/1.1" 404 208 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:18 +0100] "GET / HTTP/1.1" 200 60 "-" "-"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:18 +0100] "GET /adserver/www/admin/assets/images/break-el.gif HTTP/1.1" 200 49 "https://______U.R.L___________/adserver/www/admin/index.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:18 +0100] "GET /adserver/www/admin/assets/images/login-welcome.gif HTTP/1.1" 200 4443 "https://______U.R.L___________/adserver/www/admin/index.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:18 +0100] "GET /adserver/www/admin/assets/min.php?g=oxp-js&v=5.0.4 HTTP/1.1" 200 61770 "https://______U.R.L___________/adserver/www/admin/index.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:18 +0100] "GET /robots.txt?1580980278055 HTTP/1.1" 404 208 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:18 +0100] "GET /adserver/www/admin/assets/images/tab-body.gif HTTP/1.1" 200 390 "https://______U.R.L___________/adserver/www/admin/assets/min.php?g=oxp-css-ltr&v=5.0.4" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:18 +0100] "GET /adserver/www/admin/assets/images/background-gradient.gif HTTP/1.1" 200 285 "https://______U.R.L___________/adserver/www/admin/assets/min.php?g=oxp-css-ltr&v=5.0.4" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:18 +0100] "GET /adserver/www/admin/assets/images/logo-adserver.png HTTP/1.1" 200 1845 "https://______U.R.L___________/adserver/www/admin/assets/min.php?g=oxp-css-ltr&v=5.0.4" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:18 +0100] "GET /adserver/www/admin/assets/images/tab-lead-out.gif HTTP/1.1" 200 450 "https://______U.R.L___________/adserver/www/admin/assets/min.php?g=oxp-css-ltr&v=5.0.4" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:18 +0100] "GET /adserver/www/admin/assets/images/tab-lead-in.gif HTTP/1.1" 200 447 "https://______U.R.L___________/adserver/www/admin/assets/min.php?g=oxp-css-ltr&v=5.0.4" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:38 +0100] "POST /adserver/www/admin/index.php HTTP/1.1" 302 - "https://______U.R.L___________/adserver/www/admin/index.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:39 +0100] "GET /adserver/www/admin/dashboard.php HTTP/1.1" 200 1712 "https://______U.R.L___________/adserver/www/admin/index.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:39 +0100] "GET /adserver/www/admin/assets/min.php?g=oxp-css-ltr&v=5.0.4 HTTP/1.1" 200 15117 "https://______U.R.L___________/adserver/www/admin/dashboard.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:39 +0100] "GET /adserver/www/admin/assets/images/searchfull.png HTTP/1.1" 200 1337 "https://______U.R.L___________/adserver/www/admin/assets/min.php?g=oxp-css-ltr&v=5.0.4" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:39 +0100] "GET /robots.txt?1580980299451 HTTP/1.1" 404 208 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:39 +0100] "GET /adserver/www/admin/assets/images/tab-link.gif HTTP/1.1" 200 866 "https://______U.R.L___________/adserver/www/admin/assets/min.php?g=oxp-css-ltr&v=5.0.4" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:39 +0100] "GET /adserver/www/admin/assets/images/arrow-d.gif HTTP/1.1" 200 78 "https://______U.R.L___________/adserver/www/admin/assets/min.php?g=oxp-css-ltr&v=5.0.4" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:39 +0100] "GET /robots.txt?1580980299451 HTTP/1.1" 404 208 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:39 +0100] "GET /adserver/www/admin/dashboard.php?widget=Grid HTTP/1.1" 200 1294 "https://______U.R.L___________/adserver/www/admin/dashboard.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:40 +0100] "GET /adserver/www/admin/assets/images/dashboard/grid/thumbs/Statistics.gif HTTP/1.1" 200 2195 "https://______U.R.L___________/adserver/www/admin/dashboard.php?widget=Grid" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:40 +0100] "GET /adserver/www/admin/assets/images/dashboard/grid/thumbs/Audit.png HTTP/1.1" 200 1528 "https://______U.R.L___________/adserver/www/admin/dashboard.php?widget=Grid" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:40 +0100] "GET /adserver/www/admin/assets/css/dashboard-home.css HTTP/1.1" 200 14812 "https://______U.R.L___________/adserver/www/admin/dashboard.php?widget=Grid" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:40 +0100] "GET /adserver/www/admin/assets/images/dashboard/grid/thumbs/Campaign.png HTTP/1.1" 200 1468 "https://______U.R.L___________/adserver/www/admin/dashboard.php?widget=Grid" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:40 +0100] "GET /adserver/www/admin/assets/images/dashboard/grid/dbv.png HTTP/1.1" 200 6064 "https://______U.R.L___________/adserver/www/admin/assets/css/dashboard-home.css" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:40 +0100] "GET /adserver/www/admin/assets/images/dashboard/grid/dbh.png HTTP/1.1" 200 2621 "https://______U.R.L___________/adserver/www/admin/assets/css/dashboard-home.css" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:40 +0100] "GET /adserver/www/admin/assets/js/dashboard.js HTTP/1.1" 200 328085 "https://______U.R.L___________/adserver/www/admin/dashboard.php?widget=Grid" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:40 +0100] "GET /adserver/www/admin/dashboard.php?widget=Audit HTTP/1.1" 200 608 "https://______U.R.L___________/adserver/www/admin/dashboard.php?widget=Grid" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:40 +0100] "GET /adserver/www/admin/dashboard.php?widget=GraphOAP HTTP/1.1" 200 402 "https://______U.R.L___________/adserver/www/admin/dashboard.php?widget=Grid" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:40 +0100] "GET /adserver/www/admin/dashboard.php?widget=CampaignOverview HTTP/1.1" 200 602 "https://______U.R.L___________/adserver/www/admin/dashboard.php?widget=Grid" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:40 +0100] "GET /adserver/www/admin/assets/css/dashboard-widget.css HTTP/1.1" 200 5615 "https://______U.R.L___________/adserver/www/admin/dashboard.php?widget=Audit" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:41 +0100] "GET /adserver/www/admin/assets/css/dashboard-widget.css HTTP/1.1" 200 5615 "https://______U.R.L___________/adserver/www/admin/dashboard.php?widget=GraphOAP" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:41 +0100] "GET /adserver/www/admin/assets/images/listIcon.gif HTTP/1.1" 200 67 "https://______U.R.L___________/adserver/www/admin/assets/css/dashboard-widget.css" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:41 +0100] "GET /adserver/www/admin/assets/css/dashboard-widget.css HTTP/1.1" 200 5615 "https://______U.R.L___________/adserver/www/admin/dashboard.php?widget=CampaignOverview" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:40 +0100] "GET /adserver/www/admin/dashboard.php?widget=GraphOAP&draw=1&cb=b4fd5dd5268e64d0f9334f5a1e445ae5 HTTP/1.1" 200 1244 "https://______U.R.L___________/adserver/www/admin/dashboard.php?widget=GraphOAP" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:44 +0100] "GET /adserver/www/admin/assets/min.php?g=oxp-css-ltr&v=5.0.4 HTTP/1.1" 200 15117 "https://______U.R.L___________/adserver/www/admin/advertiser-index.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:43 +0100] "GET /adserver/www/admin/advertiser-index.php HTTP/1.1" 200 14732 "https://______U.R.L___________/adserver/www/admin/dashboard.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:44 +0100] "GET /adserver/www/admin/assets/images/background-gradient.gif HTTP/1.1" 200 285 "https://______U.R.L___________/adserver/www/admin/assets/min.php?g=oxp-css-ltr&v=5.0.4" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:44 +0100] "GET /adserver/www/admin/assets/images/header-corners.png HTTP/1.1" 200 259 "https://______U.R.L___________/adserver/www/admin/assets/min.php?g=oxp-css-ltr&v=5.0.4" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:44 +0100] "GET /adserver/www/admin/assets/images/button-navigation.gif HTTP/1.1" 200 1436 "https://______U.R.L___________/adserver/www/admin/assets/min.php?g=oxp-css-ltr&v=5.0.4" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:44 +0100] "GET /adserver/www/admin/assets/images/header-background.gif HTTP/1.1" 200 1165 "https://______U.R.L___________/adserver/www/admin/assets/min.php?g=oxp-css-ltr&v=5.0.4" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:44 +0100] "GET /robots.txt?1580980304275 HTTP/1.1" 404 208 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:44 +0100] "GET /adserver/www/admin/assets/images/icon-advertisers-large.png HTTP/1.1" 200 2188 "https://______U.R.L___________/adserver/www/admin/assets/min.php?g=oxp-css-ltr&v=5.0.4" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:44 +0100] "GET /adserver/www/admin/assets/images/header-dropdown-background.png HTTP/1.1" 200 4026 "https://______U.R.L___________/adserver/www/admin/assets/min.php?g=oxp-css-ltr&v=5.0.4" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:44 +0100] "GET /adserver/www/admin/assets/images/dropdown-background.png HTTP/1.1" 200 4055 "https://______U.R.L___________/adserver/www/admin/assets/min.php?g=oxp-css-ltr&v=5.0.4" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:44 +0100] "GET /adserver/www/admin/assets/images/table-header.png HTTP/1.1" 200 225 "https://______U.R.L___________/adserver/www/admin/assets/min.php?g=oxp-css-ltr&v=5.0.4" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:44 +0100] "GET /adserver/www/admin/assets/images/panel-corners.png HTTP/1.1" 200 339 "https://______U.R.L___________/adserver/www/admin/assets/min.php?g=oxp-css-ltr&v=5.0.4" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:44 +0100] "GET /adserver/www/admin/assets/images/icon-advertiser-add.png HTTP/1.1" 200 455 "https://______U.R.L___________/adserver/www/admin/assets/min.php?g=oxp-css-ltr&v=5.0.4" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:44 +0100] "GET /adserver/www/admin/assets/images/icon-cross-d.gif HTTP/1.1" 200 381 "https://______U.R.L___________/adserver/www/admin/assets/min.php?g=oxp-css-ltr&v=5.0.4" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:44 +0100] "GET /adserver/www/admin/assets/images/dropdown-right.png HTTP/1.1" 200 253 "https://______U.R.L___________/adserver/www/admin/assets/min.php?g=oxp-css-ltr&v=5.0.4" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:44 +0100] "GET /adserver/www/admin/assets/images/icon-advertiser.png HTTP/1.1" 200 464 "https://______U.R.L___________/adserver/www/admin/assets/min.php?g=oxp-css-ltr&v=5.0.4" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:44 +0100] "GET /adserver/www/admin/assets/images/arrow-u.gif HTTP/1.1" 200 56 "https://______U.R.L___________/adserver/www/admin/assets/min.php?g=oxp-css-ltr&v=5.0.4" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:44 +0100] "GET /adserver/www/admin/assets/images/icon-campaign-add.png HTTP/1.1" 200 531 "https://______U.R.L___________/adserver/www/admin/assets/min.php?g=oxp-css-ltr&v=5.0.4" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:44 +0100] "GET /adserver/www/admin/assets/images/icon-campaigns.png HTTP/1.1" 200 342 "https://______U.R.L___________/adserver/www/admin/assets/min.php?g=oxp-css-ltr&v=5.0.4" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:46 +0100] "GET /adserver/www/admin/campaign-banners.php HTTP/1.1" 200 15314 "https://______U.R.L___________/adserver/www/admin/advertiser-index.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:46 +0100] "GET /robots.txt?1580980306421 HTTP/1.1" 404 208 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:46 +0100] "GET /adserver/www/admin/assets/images/icon-banners-large.png HTTP/1.1" 200 1287 "https://______U.R.L___________/adserver/www/admin/assets/min.php?g=oxp-css-ltr&v=5.0.4" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:46 +0100] "GET /adserver/www/admin/assets/images/icon-campaign.png HTTP/1.1" 200 524 "https://______U.R.L___________/adserver/www/admin/assets/min.php?g=oxp-css-ltr&v=5.0.4" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:46 +0100] "GET /adserver/www/admin/assets/images/icon-banner-add.png HTTP/1.1" 200 514 "https://______U.R.L___________/adserver/www/admin/assets/min.php?g=oxp-css-ltr&v=5.0.4" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:46 +0100] "GET /adserver/www/admin/assets/images/panel-background.png HTTP/1.1" 200 294 "https://______U.R.L___________/adserver/www/admin/assets/min.php?g=oxp-css-ltr&v=5.0.4" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:47 +0100] "GET / HTTP/1.1" 200 60 "-" "-"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:47 +0100] "GET /adserver/www/admin/banner-edit.php?clientid=1&campaignid=1 HTTP/1.1" 200 26274 "https://______U.R.L___________/adserver/www/admin/campaign-banners.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:48 +0100] "GET /robots.txt?1580980308366 HTTP/1.1" 404 208 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:48 +0100] "GET /adserver/www/admin/assets/images/break.gif HTTP/1.1" 200 49 "https://______U.R.L___________/adserver/www/admin/banner-edit.php?clientid=1&campaignid=1" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:48 +0100] "GET / HTTP/1.1" 200 60 "-" "-"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:48 +0100] "GET /adserver/www/admin/assets/images/section-lead-in-plain.gif HTTP/1.1" 200 459 "https://______U.R.L___________/adserver/www/admin/assets/min.php?g=oxp-css-ltr&v=5.0.4" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:48 +0100] "GET /adserver/www/admin/assets/images/section-lead-out.gif HTTP/1.1" 200 452 "https://______U.R.L___________/adserver/www/admin/assets/min.php?g=oxp-css-ltr&v=5.0.4" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:48 +0100] "GET /adserver/www/admin/assets/images/icon-banner-add-large.png HTTP/1.1" 200 1282 "https://______U.R.L___________/adserver/www/admin/assets/min.php?g=oxp-css-ltr&v=5.0.4" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:48 +0100] "GET /adserver/www/admin/assets/images/icon-banner-stored.gif HTTP/1.1" 200 357 "https://______U.R.L___________/adserver/www/admin/banner-edit.php?clientid=1&campaignid=1" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:48 +0100] "GET /adserver/www/admin/assets/images/warning.gif HTTP/1.1" 200 227 "https://______U.R.L___________/adserver/www/admin/banner-edit.php?clientid=1&campaignid=1" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:48 +0100] "GET /adserver/www/admin/assets/images/section-body.gif HTTP/1.1" 200 374 "https://______U.R.L___________/adserver/www/admin/assets/min.php?g=oxp-css-ltr&v=5.0.4" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:48 +0100] "GET /adserver/www/admin/assets/tinymce/tinymce.min.js HTTP/1.1" 200 356484 "https://______U.R.L___________/adserver/www/admin/banner-edit.php?clientid=1&campaignid=1" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:52 +0100] "GET /robots.txt?1580980312070 HTTP/1.1" 404 208 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
<IP.IP.IP.IP> - - [06/Feb/2020:10:11:52 +0100] "GET /favicon.ico HTTP/1.1" 404 209 "https://______U.R.L___________/adserver/www/admin/banner-edit.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36"
127.0.0.1 - - [06/Feb/2020:10:11:57 +0100] "OPTIONS * HTTP/1.0" 200 - "-" "Apache/2.4.6 (Red Hat Enterprise Linux) OpenSSL/1.0.2k-fips (internal dummy connection)"
127.0.0.1 - - [06/Feb/2020:10:11:58 +0100] "OPTIONS * HTTP/1.0" 200 - "-" "Apache/2.4.6 (Red Hat Enterprise Linux) OpenSSL/1.0.2k-fips (internal dummy connection)"
<IP.IP.IP.IP> - - [06/Feb/2020:10:12:17 +0100] "GET / HTTP/1.1" 200 60 "-" "-"
<IP.IP.IP.IP> - - [06/Feb/2020:10:12:18 +0100] "GET / HTTP/1.1" 200 60 "-" "-"
<IP.IP.IP.IP> - - [06/Feb/2020:10:12:48 +0100] "GET / HTTP/1.1" 200 60 "-" "-"
<IP.IP.IP.IP> - - [06/Feb/2020:10:12:48 +0100] "GET / HTTP/1.1" 200 60 "-" "-"
<IP.IP.IP.IP> - - [06/Feb/2020:10:13:18 +0100] "GET / HTTP/1.1" 200 60 "-" "-"
<IP.IP.IP.IP> - - [06/Feb/2020:10:13:18 +0100] "GET / HTTP/1.1" 200 60 "-" "-"

---------------------------------------------------------------------------------

 

Edited by Sudhir

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Hi Sudhir did you try creating a normal text ad to see if you still experience the 403 error?  You also chose upload to banner to database, try using upload to webserver?

 

 

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You may also need to consult your web server documentation re: what it logs, where it logs it, etc.

As you say, there's no 403 error in the log information above, so, it's either being logged elsewhere, or is at a different time from what you have - or logging of it is not enabled. There could be lots of reasons.

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7 hours ago, andrewatfornax said:

I said it above, but it's probably worth saying again - an HTTP 403 error is a a permission error - your web server is not allowing the request. 

You will need to look at your web server configuration for this, it's not a Revive Adserver issue.

Hello,

Thanks for your inputs. Finally we were able to find the root cause. Looks like the issue is in WAF.

OWASP 3.0 is blocking with the comment “Mandatory rule. Cannot be disabled. Inbound Anomaly Score Exceeded (Total Inbound Score: 5 - SQLI=0,XSS=0,RFI=5,LFI=0,RCE=0,PHPI=0,HTTP=0,SESS=0): Possible Remote File Inclusion (RFI) Attack: Off-Domain Reference/Link

 

Surprisingly the issue comes up during the following steps in Revive Adserver:

  1. Add new banner
  2. Add new website

 

We are working on to resolve this WAF issue and will update regarding the same. In the meantime, if you have any pointers/comments please feel free to inform us.

 

Thanks

 

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