Cubfan3 Posted January 8, 2020 Report Share Posted January 8, 2020 I tried directly upgrade 414 to 502 but had the same error. Thought it might be too big of a jump so I tried upgrading 414 420 and got the same error. "One or more plugin files couldn't be located, check the install.log file for more information" Install log file has this line Plugin: openX3rdPartyServers - Unable to locate file: /var/www/html/ads/extensions/3rdPartyServers/ox3rdPartyServers/doubleclick.class.php but seems to have an issue with multiple plugins. We don't use any additional plugins other than what come default. I'm not finding anything close to helping with this issue. Plus is 414 --> 520 upgrade path supported? Thanks for any help. Quote Link to comment Share on other sites More sharing options...
Cubfan3 Posted January 8, 2020 Author Report Share Posted January 8, 2020 I did find one issue similar that suggest the permissions on the production installation could be off. I verified permission on production version are correct. I also am using the path /var/www/html/ads in the upgrade process when it asks for old installation. I've upgrade Revive flawless over the years and am comfortable with the process. So I'm a little surprised by this issue popping up. Thanks again for any help given. Quote Link to comment Share on other sites More sharing options...
Cubfan3 Posted January 8, 2020 Author Report Share Posted January 8, 2020 I was able to upgrade 414 to 502 successfully (I think). In my my 414 installation I removed all folders and files from the /plugins folder. Ran the upgrade without flaw. Then once into 502 admin portal it said it couldn't find the plugin xml files. I copied up all the folders and files that I removed in the 414 installation. Refreshed and 502 was happy. So at this point I have a couple of questions. 1. Since the 502 native archive file I downloaded has an empty /plugins directory did I handle this upgrade correctly? 2. How can I verify if my plugins are at the latest version since the Revive upgrade process didn't update any plugins? Thanks for your help. Quote Link to comment Share on other sites More sharing options...
andrewatfornax Posted January 9, 2020 Report Share Posted January 9, 2020 1. The plugin files in the install package are in Revive Adserver's etc/plugins directory, and get copied over as part of the install/upgrade process, so an empty plugins directory in the downloaded package is correct. 2. You can look at the base plugins in the downloaded package's etc/plugins directory, and each plugin zip file will have details inside it relating to the exact version, if you want to manually compare the versions there with what you have. https://documentation.revive-adserver.com/display/DOCS/Plugins+Incorrectly+Upgraded may assist with this. Quote Link to comment Share on other sites More sharing options...
Cubfan3 Posted January 9, 2020 Author Report Share Posted January 9, 2020 Thanks @andrewatfornax for the tip. I was able to successfully update the plugins and everything is running just fine. Quote Link to comment Share on other sites More sharing options...
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