Add Html Banner Option Disappered With Our New Install

[JimAtkinson]

I just went to add an html banner and that option doesn't show up on the list anymore.

 

How do i make this option reappear? My old banners that were added that way are showing properly.

 

Jim Atkinson

 

[SLM]

We have the same problem. If I install the new version 3.0.3 (not upgrade OpenX installation), lack the ability to add HTML banner:

 

 

 

 

 

 

 

In addition, the version does not contain any default plugins like openx 2.8.11

[JimAtkinson]

Our tech people solved this:

 

From our ticket:

 

 
Hello Jim, 

I was able to locate the setting. 

From the Administration section: 

1. Configuration tab 
2. Banner Storage Settings 
2. Radio box for HTML Banners 

 

I hope this helps. I can't imagine why updating to the new version of Revive-Adserver turned off this setting. 

 

Thank you.

 

Jim Atkinson

[SLM]

Hello Jim,

 

the checkbox HTML banner is checked, the option still does not appear when I add banner.

 

 

 

The debug.log:

 

Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_account_preference_assoc
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table account_preference_assoc
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_account_user_assoc
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table account_user_assoc
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_account_user_permission_assoc
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table account_user_permission_assoc
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_accounts
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table accounts
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_acls
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table acls
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_acls_channel
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table acls_channel
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_ad_category_assoc
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table ad_category_assoc
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_ad_zone_assoc
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table ad_zone_assoc
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_affiliates
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table affiliates
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_affiliates_extra
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table affiliates_extra
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_agency
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table agency
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_application_variable
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table application_variable
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_audit
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table audit
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_banners
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table banners
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_campaigns
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table campaigns
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_campaigns_trackers
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table campaigns_trackers
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_category
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table category
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_channel
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table channel
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_clients
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table clients
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_data_intermediate_ad
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table data_intermediate_ad
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_data_intermediate_ad_connection
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table data_intermediate_ad_connection
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_data_intermediate_ad_variable_value
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table data_intermediate_ad_variable_value
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_data_raw_ad_click
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table data_raw_ad_click
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_data_raw_ad_impression
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table data_raw_ad_impression
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_data_raw_ad_request
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table data_raw_ad_request
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_data_raw_tracker_impression
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table data_raw_tracker_impression
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_data_raw_tracker_variable_value
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table data_raw_tracker_variable_value
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_data_summary_ad_hourly
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table data_summary_ad_hourly
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_data_summary_ad_zone_assoc
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table data_summary_ad_zone_assoc
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_data_summary_channel_daily
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table data_summary_channel_daily
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_data_summary_zone_impression_history
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table data_summary_zone_impression_history
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_images
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table images
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_log_maintenance_forecasting
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table log_maintenance_forecasting
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_log_maintenance_priority
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table log_maintenance_priority
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_log_maintenance_statistics
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table log_maintenance_statistics
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_password_recovery
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table password_recovery
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_placement_zone_assoc
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table placement_zone_assoc
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_preferences
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table preferences
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_session
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table session
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_targetstats
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table targetstats
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_tracker_append
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table tracker_append
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_trackers
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table trackers
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_userlog
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table userlog
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_users
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table users
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_variable_publisher
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table variable_publisher
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_variables
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table variables
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop table rv_zones
Apr 04 16:11:02 +0200 OX-533ebd75e33c5 [    error]  Unable to drop the table zones

[JimAtkinson]

We clicked the html banner and now I'm able to add html banners again. I don't know what to offer.

[SLM]

As I said, this works not with us.

[SLM]

I think that is the reason why it does not work. In the download package lacks several plugins.

[SLM]

I've installed the plugins manually (menu plugins), although the script has displayed during the installation, it installs the plugins. Now it works. Here, however, it must be an error in the script.

[andrewatfornax]

I think that is the reason why it does not work. In the download package lacks several plugins.

 

 

The download is unlikely to have lacked the plugins. However, it clearly did not install the plugins.

 

Do you still have your log file with the details of what happened?