update 4.2, a bug ?

[chrisA]

Hi,

i'm trying to install the 4.2 update, and i have this problème on screen 3 when validated (Administrator Username, password...):

Is there a bug or a mistake from me ?

 

An error occurred while accessing the database

Due to a problem with the database Revive Adserver couldn't retrieve or store data. If this problem is reproducable it might be caused by a bug in Revive Adserver. Please report the following information to the creators of Revive Adserver. Also try to describe the actions that led to this error as clearly as possible.
 

Version:	Revive Adserver v4.2.0
PHP/DB:	PHP 7.1.26 / Unknown 5.6.43-log
Page:	/adserveur_new/www/admin/install.php
Error:
Query:	INSERT INTO rv_users (contact_name , email_address , username , password , language , default_account_id , date_created , email_updated ) VALUES ('Administrator' , 'email...' , 'admi...' , 'b69390caf742f21...60b6b646f03' , 'fr' , 10 , '2019-04-24 09:06:41' , '2019-04-24 09:06:41' )
$_POST:	Array ( [_qf__install-config-form] => [action] => configuration [moreFieldsShown] => 0 [previousPath] => /home/villagg/www/adserveur [adminName] => admin.. [adminPassword] => ... [adminPassword2] => ... [adminEmail] => email [adminLanguage] => fr [prefsTimezone] => Europe/Paris [webpathAdmin] => ... [webpathDelivery] => ... [webpathImages] => ... [webpathDeliverySSL] => ... [webpathImagesSSL] => ... [storeWebDir] => ... [save] => Continue » )
$_GET:	Empty

 

[andrewatfornax]

You say, trying to install the update... Just to clarify, are you trying to perform a clean install, or are you trying to upgrade an existing installation?

[chrisA]

It's an upgrade of an existing installation.

[tuxsoul]

8 hours ago, chrisA said:

It's an upgrade of an existing installation.

Hello, Yesterday, I updated my installation of revive-adserver, from version 4.1.4 to version 4.2.0, after uploading the new files no update screen appeared, and I have not seen any error message or problem in the application, the only detail is the message in the update section (www/admin/updates-product.php):

He is currently using Revive Adserver v4.2.0 (warning: database is stamped as v4.1.4) running under Apache, PHP 7.1.14 and MySQL 5.6.41-84.1.

Sorry my english is bad.

Saludos :-) ...

 

[Erik Geurts]

That is not the correct process for upgrading. You should not just upload the new files overwriting the existing files.

The upgrade process is described in full detail here: https://www.revive-adserver.com/support/upgrading/

[andrewatfornax]

On 4/24/2019 at 9:08 PM, chrisA said:

It's an upgrade of an existing installation.

Hi @chrisA,

No worries, thanks for confirming.

In that case, I would ask that you please double-check the upgrade instructions - it looks to me like you were maybe performing a clean install, but trying to do that into an existing database, instead of taking the required steps to get Revive Adserver to recognise that it's an upgrade, rather than a clean install.

HTH!