Problem Upgrading 2.8.9 - 3.0.3

[Tony 0]

Hello, 

I've got a problem while upgrading 2.8.9 to 3.0.3

 

On the 3rd step I've got "Failed to upgrade configuration file" 

Permissions are correct (666 for the config files and 777for the parent folder)

 

log:

2014-03-26 11:58:59
loading script postscript_openads_upgrade_3.0.0-rc1.php
instantiating class OA_UpgradePostscript_3_0_0_rc1
method is callable execute
Attempting to update the configuration file sync server settings
Updated the configuration file sync server settings
Attempting to remove the 'share data' sync setting from the configuration file
Removed the 'share data' sync setting from the configuration file
Attempting to remove the 'oacXmlRpc' settings from the configuration file
Removed the 'oacXmlRpc' settings from the configuration file
Attempting to remove the 'oacDashboard' settings from the configuration file
Removed the 'oacDashboard' settings from the configuration file
Attempting to remove the 'share data' sync setting from the configuration file
Removed the 'share data' sync setting from the configuration file
openads_upgrade_3.0.0-rc1_2014_03_26_11_58_59.log 

 

[Eliza0406 6]

Hi,

• In general, File Permission --> 644 and Folder Permission -->755. Just re-check by changing the file/folder permission.
• Also clear var_cache and templates_compiled folder.

[Tony 0]

I've rechecked file permission and cleared the folders but still has the same problem.

What could I do. Could I get paid support from the revive team? How could I contact them? 

[Matteo Beccati 59]

I have little time for support/troubleshooting gigs, but feel free to drop me a PM.