screen disappered where zones are linked to campaigns

[JimAtkinson]

Always in the past, when  a campaign is setup, I can choose "linked zones" and it show the list on the left and chosen zones on the right.

The table on the left and right are now empty.

If I open a banner, it still shows what zone it's being served to.

This happened after we update last week.

Ideas?

Jim Atkinson/3WK

[andrewatfornax]

I assume the campaign has some banners, and there are valid zones defined against which the banner type & size can be linked?

[JimAtkinson]

not yet, this is during the setup. setup advertiser, website, zones, then goto to that advertiser and setup the first campaign. After the campaign is setup, normally I can click linked zones and choose the zone that campaign goes to.

Now, when I look, the column on the left, which normally shows all the zones I can choose from, is blank, even though all the zones are in the adserver.

I'm baffled.

Thanks for responding Andrew

Jim Atkinson

[JimAtkinson]

yes, in the campaign that has 5 banners in it, i cannot get the linked zones screen to show the zone to choose from and the one's that are live.

Very hard to navigate without the screen.

[andrewatfornax]

Definitely correctly sized & typed banners/zones are in place?

[JimAtkinson]

Yes, sizes are correct. This is on all campaigns, even one's that have been active for a few years now. And when you look at a banner itself, it shows the zone correctly, it just does not show the zone screen in the campaign itself. I'm used to adding a campaign, then choosing a zone next, etc. The screen disappeared.

Ideas?

Jim A.