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Companion banner not coming in response for video ads


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Hi all,

I've created a new website with fresh campaign and zone id. After adding a Inline Video Ad (pre/mid/post-roll) banner, I added a companion banner and linked it with this video banner, screenshot attached,

temp01.png

When I hit my revive url for vast tag, it returns the vast tag without the companion banner section in it. I tried using different types of companion banners but none showed up in the response XML.

Kindly help me understand what could be wrong in my case.

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Hi @andrewatfornax,

No, it's definitely not caching. I've reduced caching time to 1 second for banners, also every other change reflects immediately. I tried deleting the cache manually by clearing /var/cache folder entirely.

I checked the plugin code, it sends the bannerid request for companion banner correctly to Max_adSelect function but returned value is {"html": ""}, the banner has html value correctly and appears fine when directly configured with a zone id, just doesn't come as a companion banner for vast tag.

Not sure what exactly is going wrong here. Please help.

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