Trying to install version 4.0.2 getting MDB2 Error: connect failed

[warmbells]

Hi,

I'm trying to install the latest version on my server which has just had the domain moved from sub domain to main domain. when I run the installation and get to the database section it all goes well until after I have entered the database settings and click continue, it runs for a few seconds and returns an error message.

MDB2 Error: connect failed
connect: [Error message: Access denied for user 'xxxxx_xxxxx'@'localhost' (using password: YES)] [Native code: 1045] [Native message: Access denied for user 'xxxxx_xxxxx'@'localhost' (using password: YES)]
Installation failed to create the database xxxxx_xxxxx

Any ideas as to what the problem could be?

 

Gerald

[andrewatfornax]

Hi @warmbells,

Yes - MySQL is denying access :-)

e.g. Incorrect username, incorrect password, duplicate matching user/host pattern without access, etc.