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Can't upload non-standard sized banners

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Further information: it is not limited to non-standard sizes, has been doing it consistently with a 300x250 banner. Note that I am able to upload a banner (very) intermittently.

This is what I see in the CPanel Error log:

[Mon Jan 02 21:30:23 2017] [error] [client] File does not exist: /home/nnnnnn/public_html/408.shtml, referer: http://mysite.com/adserver/www/admin/banner-edit.php?clientid=4&campaignid=4

Any thoughts are appreciated.

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