pamplon Posted November 8, 2016 Report Share Posted November 8, 2016 Hi there, my english s really bad, but will try to explain my problem and hopefully get some help. i´ve been struggling with the malware on my ad server since long time ago. It is specially noticeable with the mobiles, where those annoying ads from this kind of domains (-removed malware domains-) display constantly. So, with my lack of knowledge but with lots of passion I downloaded my database and tried to clean it of those URLS. But blew it, when I uploaded again I found this problem m " Database connection error.A fatal error occurred Revive Adserver can't connect to the database. Because of this it isn't possible to use the administrator interface. The delivery of banners might also be affected. Possible reasons for the problem are: <ul> <li>The database server isn't functioning at the moment</li> <li>The location of the database server has changed</li> <li>The username or password used to contact the database server are not correct</li> <li>PHP has not loaded the MySQL Extension</li> </ul> The ads are displaying correctly, but can´t enter to the admin zone. That was a copy of the original database, so quickly uploaded the original again, but the problem remains. Tried to find on the FTP the original config file to mess around, but the only file I found is a "config.php.suspected". Tried to rename and edit, but it was empty. I did not install the adserver, so I dunno where to find that original configuration file and see if that way can solve my problem. Any help would be much appreciated....Gracias! Quote Link to comment Share on other sites More sharing options...
Ian Posted November 8, 2016 Report Share Posted November 8, 2016 Seems like you dont have the php-mysql module installed, or that MySQL is not running, or the username/password is incorrect for that specific mysql database. Quote Link to comment Share on other sites More sharing options...
pamplon Posted November 8, 2016 Author Report Share Posted November 8, 2016 Hi Ian, thanks for the quik respond. Yeah, I think I got that installed. Actually I can see my database on PHP my Admin, and seem it is OK, but for some reason it does not connect properly. Thanks! Quote Link to comment Share on other sites More sharing options...
Ian Posted November 8, 2016 Report Share Posted November 8, 2016 1 minute ago, pamplon said: Hi Ian, thanks for the quik respond. Yeah, I think I got that installed. Actually I can see my database on PHP my Admin, and seem it is OK, but for some reason it does not connect properly. Thanks! It's quite difficult to say from this point of view what the exact issue is, but it seems a quite basic one. Can you login to phpmyadmin with the same user/pass that you use in the revive config settings? Quote Link to comment Share on other sites More sharing options...
pamplon Posted November 8, 2016 Author Report Share Posted November 8, 2016 No, it is a different one Quote Link to comment Share on other sites More sharing options...
Ian Posted November 8, 2016 Report Share Posted November 8, 2016 Ok, but it's just to verify if you are able to login to that database with that username/password, so that you know that the database settings are correct. Quote Link to comment Share on other sites More sharing options...
pamplon Posted November 8, 2016 Author Report Share Posted November 8, 2016 I think my problem is to reach to the admin entry form URL I can see my user and password on the database table, but the problem is that I´m not able to reach that admin area, you know what i mean? thannks for your help! Quote Link to comment Share on other sites More sharing options...
Ian Posted November 8, 2016 Report Share Posted November 8, 2016 Yes, I know exactly what you mean. The error means that something is wrong with your connection to MySQL. This could be caused by : - MySQL is not running. - PHP does not have the MySQL module installed. - The MySQL username/password (or even hostname) is not correct. Verify those three options, and I'm sure you are able to login. Quote Link to comment Share on other sites More sharing options...
pamplon Posted November 8, 2016 Author Report Share Posted November 8, 2016 I guess it´s hard to resolve like this...I´m keen if someone can help me with the malware and this issue. I dont have too much budget, but I would hear a quote. Thanks! Quote Link to comment Share on other sites More sharing options...
Ian Posted November 8, 2016 Report Share Posted November 8, 2016 If you have a VAT registered company, and are able to provide SSH root access to the server you can p/m me and i can give a quote. Quote Link to comment Share on other sites More sharing options...
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