flyfishtom Posted October 29, 2016 Report Share Posted October 29, 2016 Hi, I am doing a fresh new install of Revive Adserver 4.0 and I got permission errors during the system check. I made the correction to the folder permissions and clicked Start Over, Agree, and then I get the same permission errors as before even though I have made the permission changes. Do I need to reset the System Check somehow? Thanks in advance Tom Quote Link to comment Share on other sites More sharing options...
Erik Geurts Posted October 30, 2016 Report Share Posted October 30, 2016 There's nothing to reset, if you click 'start over', it will start over from scratch. If the system check still displays the same problems after your changes, then you'll have to do them again/differently or consult you sysadmin/hosting provider. Quote Link to comment Share on other sites More sharing options...
flyfishtom Posted October 30, 2016 Author Report Share Posted October 30, 2016 Thanks so much for the quick feedback. Just as a test I've opened the entire directory tree up with 777 and I still get the same errors so I ll search somewhere for the solution. As a last resort I can start the install process over again. Thanks Tom Quote Link to comment Share on other sites More sharing options...
Erik Geurts Posted October 30, 2016 Report Share Posted October 30, 2016 It may not be just the permissions but also the file ownership. Your webserver (Apache or something like that) needs to be able to write there. Have you checked the minimum technical requirements? see https://www.revive-adserver.com/support/requirements/ Quote Link to comment Share on other sites More sharing options...
flyfishtom Posted October 30, 2016 Author Report Share Posted October 30, 2016 I am also getting an error that the php extension mysql is not loaded. I have edited my php.ini file to include the line extension=mysql.so I have also tried using the full path to the mysql.so file and I'm still getting the error that mysql is not loaded during the system check. I hate to bring you down this rabbit hole but if you have any suggestions I'm all ears. (rabbit pun intended :) Tom Quote Link to comment Share on other sites More sharing options...
flyfishtom Posted October 30, 2016 Author Report Share Posted October 30, 2016 I solved the mysql problem so all of my PHP configuration is good "16 ok" So now I am left with solving the permissions problem. Stay tuned. Quote Link to comment Share on other sites More sharing options...
flyfishtom Posted October 30, 2016 Author Report Share Posted October 30, 2016 I'm still stumped with the permissions issue. When the System Check states that the "directory is NOT writeable" what user is it using to attempt to perform this check? I have chown'd the whole directory tree to apache and every file and directory is 777 and I'm still getting the error. If I knew what user Revive was using it would help me troubleshoot this. Quote Link to comment Share on other sites More sharing options...
flyfishtom Posted October 30, 2016 Author Report Share Posted October 30, 2016 OK problem solved. I am running Centos 7 and selinux was enabled. I disabled selinux and it I no longer get the permission errors. Quote Link to comment Share on other sites More sharing options...
flyfishtom Posted October 30, 2016 Author Report Share Posted October 30, 2016 now I've got the timezone error and the cookie error upon attempting to log in. It seems that these are common errors so I am researching online.... Quote Link to comment Share on other sites More sharing options...
flyfishtom Posted October 30, 2016 Author Report Share Posted October 30, 2016 I eliminated the timezone error by adding this to line 2 of the variables.php file. (I am using UTC) date_default_timezone_set('UTC'); Quote Link to comment Share on other sites More sharing options...
flyfishtom Posted October 30, 2016 Author Report Share Posted October 30, 2016 The cookie issue was resolved by the time zone being corrected. I'm assuming the cookie is time sensitive. Just documenting my steps for some other newbie that stumbles across these similar errors. Tom Quote Link to comment Share on other sites More sharing options...
flyfishtom Posted October 31, 2016 Author Report Share Posted October 31, 2016 After a day's worth of effort I've learned that this software does not support VAST 2.0 for video ads. :( . Quote Link to comment Share on other sites More sharing options...
flyfishtom Posted November 1, 2016 Author Report Share Posted November 1, 2016 Erik, How do I go about contacting you regarding the Vast 2.0 plugin? Quote Link to comment Share on other sites More sharing options...
Erik Geurts Posted November 1, 2016 Report Share Posted November 1, 2016 There is a contact form at the bottom of this page: https://www.adserverplugins.com/advanced-video-ads-plugin-for-revive-adserver/ Quote Link to comment Share on other sites More sharing options...
flyfishtom Posted November 3, 2016 Author Report Share Posted November 3, 2016 Hi I filled out the form on Tuesday. Please take a look at your convenience. Tom Quote Link to comment Share on other sites More sharing options...
Erik Geurts Posted November 3, 2016 Report Share Posted November 3, 2016 Hi Tom, I received your message via the contact form on November 1st and I replied within 2 hours on the same day. Haven't you received my reply? Regards, Erik Quote Link to comment Share on other sites More sharing options...
flyfishtom Posted November 5, 2016 Author Report Share Posted November 5, 2016 I just found and replied to your email. Thanks for that. Tom Quote Link to comment Share on other sites More sharing options...
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