Can't install Revive Adserver 3.2.4

[Gene]

Followed installation instructions. Getting 'connection timed out' error.  

Tried to install in the location recommended by the revive installation guide. www.adserver.<<mysite>>.com/live

uploaded 3.2.4 and unzipped it there. Nothing kicks in. Is there smth that I really need to do beyond following the notes? I do have php 5, mysql db was created, access granted, all extensions are installed.

What am I missing?

Appreciate any help,

Gene

Edited April 25, 2016 by Erik Geurts
Corrected product name spelling

[Erik Geurts]

Have you checked if your server meets the technical requirements? https://www.revive-adserver.com/support/requirements/

When you enter the URL in your browser, does it start the install wizard (first screen is: welcome, followed by the license terms, and then the rest...)?

[albertalbert]

Hello,

Just found this post. Same thing is happening to me. I think I uploaded and unzipped it correctly. Created the database. Granted permissions.

When I try to load the installation page, it won't load the page displaying a redirecting error (says it's not redirecting properly).

I would appreciate your help a lot. Thank you. @Erik Geurts

[andrewatfornax]

Hi @albertalbert,

If you're getting a constant re-direction issue, it's often a permissions issue, or something to do with the server setup / tech requirements.

1. Check the technical requirements of the version you want to install carefully. Do you meet the requirements?

2. Check your web servers logs.

[albertalbert]

Hi @andrewatfornax. Thank you very much for your answer. I finally found a solution for my problem, i'll post it here if it helps someone.

I had a redirection rule in my .htacces in public_html (involving the ending / on the url):

# remove trailing slashes
RewriteRule ^(.*)/$ /$1? [R=301,L]

I added a .htacces file in the folder of the adserver deleting this redirection rule. Then the installation could be completed and now Revive is working fine!

Thank you anyway.

Edited February 26, 2018 by albertalbert
wrong click