Blank Page On Install

[rusty_dog]

Hi,

 

I just downloaded revive and when i try and install it, all i get is a blank page. What would be causing this?

 

My server specs should be fine to run this.

 

Thanks

 

Rusty

[tinytim]

Hi,

 

I have experienced exactly the same problem.

 

Any ideas

 

Tim

[Matteo Beccati]

Please ensure that the PHP version you run is compatible with Revive Adserver.

And check your error log for clues

[Guest]

Also check your directory permission   if 500 internal server error , you can see blank

[andrewatfornax]

Yeah, if the page is blank, I would expect to see some kind of error in your webserver log that will help diagnose what's wrong.

[rusty_dog]

Hi everyone,

 

Thanks for the feedback. I have checked and my server config should support this software just fine, and there is nothing in the error log So i don't really get why this is occuring. 

 

If you visit http://goo.gl/uTdL5B you will see it sits on the install page however it's blank. 

 

If it is a directory permission issue, i can't find any docs on what the permissions should be pre-install. Does anyone know?

 

Thanks

[Guest]

Hi rusty_dog,

 

I have checked  , Exactly it is  "500 Internal Server Error"

chinnu@chinnu-Inspiron-N4010:~$ curl -i http://yourdomain.com.au/ads/www/admin/install.php
HTTP/1.1 500 Internal Server Error
Date: Thu, 19 Dec 2013 23:16:45 GMT
Server: Apache
X-Powered-By: PHP/5.3.27
Cache-Control: max-age=0
Expires: Thu, 19 Dec 2013 23:16:45 GMT
Content-Length: 0
Connection: close
Content-Type: text/html

chinnu@chinnu-Inspiron-N4010:~$ 

check permission for your /ads/ directory (root directory which is contains all revive ad server codes)

[rusty_dog]

HI,

 

Thanks for the response, the permissions on the ads folder is 755, is that correct?

 

Thanks

[Guest]

yes , /ads/ should have  write permission

[rusty_dog]

I think it could be the domains .htaccess file. It's affecting 'ads' somehow. Now on install i get an error page which is the error page from the domain software, and not the ads directory. Why would that be happening?

[rusty_dog]

Could it be a memory or execution time issue?

[Guest]

what about your .htaccess settings ?

 

Now it shows as  "404 - File Not Found"

[rusty_dog]

Hi,

 

The ads directory doesn't appear to have one but this is the one from my main domain:

RewriteEngine On
RewriteBase /
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_FILENAME} !-f
RewriteRule .* ./index.php


# Enable gzip compression
<ifModule mod_gzip.c>
 mod_gzip_on Yes
 mod_gzip_dechunk Yes
 mod_gzip_item_include file \.(html?|txt|css|js|php|pl)$
 mod_gzip_item_include handler ^cgi-script$
 mod_gzip_item_include mime ^text/.*
 mod_gzip_item_include mime ^application/x-javascript.*
 mod_gzip_item_exclude mime ^image/.*
 mod_gzip_item_exclude rspheader ^Content-Encoding:.*gzip.*
</ifModule>

#Ban Malicious IPs
order allow,deny
deny from 1.1.1.1
allow from all

## EXPIRES CACHING ##
<IfModule mod_expires.c>
ExpiresActive On

# Your document html
  ExpiresByType text/html "access plus 0 seconds"

# Media: images, video, audio
  ExpiresByType audio/ogg "access plus 1 month"
  ExpiresByType image/gif "access plus 1 month"
  ExpiresByType image/jpeg "access plus 1 month"
  ExpiresByType image/png "access plus 1 month"
  ExpiresByType video/mp4 "access plus 1 month"
  ExpiresByType video/ogg "access plus 1 month"
  ExpiresByType video/webm "access plus 1 month"

# CSS and JavaScript
  ExpiresByType application/javascript "access plus 1 year"
  ExpiresByType text/css "access plus 1 year"

</IfModule>
## EXPIRES CACHING ##

#Prevent Hot Linking
RewriteCond %{HTTP_REFERER} !^$
RewriteCond %{HTTP_REFERER} !^http(s)?://(www\.)?domain.com.au [NC]
RewriteRule \.(jpg|jpeg|png|gif)$ - [NC,F,L]

<IfModule mod_headers.c>
  <FilesMatch "\.(js|css|xml|gz)$">
    Header append Vary: Accept-Encoding
  </FilesMatch>
</IfModule>

I have replaced my domain up there with 'domain'. 

 

Can you see any potential conflicts?

 

Thanks again!

[Guest]

change RewriteRule .* ./index.php  to  RewriteRule (.*) index.php

[rusty_dog]

I have, still the same issue

[Guest]

oh , remove RewriteRule (.*) index.php , check again

[rusty_dog]

The fact is i just deleted all the contents from the .htaccess file and i was still getting the blank install page, so clearly that file is not the issue then?

[Guest]

check the error log /usr/local/apache/logs/error_log

 

 

 

To change  directory & file  permission 

 

cd public_html

find . -type d -exec chmod 755 {} \;
find . -type f -exec chmod 644 {} \;

[rusty_dog]

Nothing showing up about it in the error log

[rusty_dog]

I have installed it on it's own domain now too and i still get blanks.

 

http://goo.gl/KTNzlm

[Guest]

Yes , still   500 Internal Server Error

[tinytim]

Mine did turn out to be a PHP version issue - teach me to believe what I was told instead of checking myself! Changed version within Plesk and welcome page now appears although a very strange problem within the configuration check:

 

safe_mode

The safe_mode option must be OFF

 

Current value is OFF!!!

 

Will raise a new topic rather than highjacking this one. Good luck rusty_dog

[rusty_dog]

 

Mine did turn out to be a PHP version issue - teach me to believe what I was told instead of checking myself! Changed version within Plesk and welcome page now appears although a very strange problem within the configuration check:

 

safe_mode

The safe_mode option must be OFF

 

Current value is OFF!!!

 

Will raise a new topic rather than highjacking this one. Good luck rusty_dog

 

 

Hi,

 

What version did you put it to? Mine is 5.3.27

 

Thanks

[ugrdual]

Whats up with:

 

Call to a member function quoteIdentifier() on a non-object in /lib/OA/Upgrade/VersionController.php

 

line: quoteIdentifier($GLOBALS['_MAX']['CONF']['table']['prefix'].'application_variable', true);

 

?

 

This is the cause of blank pages upon install for me.

 

[tinytim]

Hi

 

5.3.25 was already installed on Plesk so I just changed it to that from 5.2.x

 

Rgds

 

Tim