Andrew S Posted November 28, 2015 Report Posted November 28, 2015 Hello -I have my JS ad tag codes on a site. The first time I go to the site, a banner is never served.It's not until the 2nd or 3rd time (or refreshing), that a banner shows up.Any quick fix? Quote
andrewatfornax Posted November 30, 2015 Report Posted November 30, 2015 Hi @Andrew S,Is your banner or campaign set up with delivery capping, or not? Quote
Andrew S Posted December 3, 2015 Author Report Posted December 3, 2015 Hi @andrewatfornax, yes I have a cap in the banner of like 500 million. I just put something in there. But would that cause just the first impression not to serve? Quote
andrewatfornax Posted April 12, 2017 Report Posted April 12, 2017 Hi @Andrew S , Yes! When a new user comes to get a banner from Revive Adserver, the system can see that they don't have a cookie set. Capping is managed via cookies. So, to prevent a users with cookies disabled from seeing the banner many more times that the cap (because if Revive Adserver showed the banner to users without a cookie, anyone with cookies disabled could see the banner an infinite number of times), a capped banner is never shown to a user unless they have a Revive Adserver cookie set. This means the first impression to a new user is always going to exclude any banners with capping set. Quote
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