Steven Posted August 26, 2015 Report Share Posted August 26, 2015 Hi all,My installation never work and it always stopped at the 2nd step (after agreeing to the term of use).It's a blank page for Chrome, and Server 500 error for IE.Checked error.log and got the following message :[26-Aug-2015 06:38:51 UTC] PHP Fatal error: OX_Admin_UI_Install_InstallController::initInstallStatus(): The script tried to execute a method or access a property of an incomplete object. Please ensure that the class definition "OX_Admin_UI_Install_InstallStatus" of the object you are trying to operate on was loaded _before_ unserialize() gets called or provide a __autoload() function to load the class definition in /home/garnish/public_html/adserver/lib/OX/Admin/UI/Install/InstallController.php on line 133I've tried version 3.21 and 3.20 and it's the same thing please help thanks Quote Link to comment Share on other sites More sharing options...
andrewatfornax Posted January 14, 2016 Report Share Posted January 14, 2016 Sounds like your install package isn't unpacking correctly, or has otherwise not transferred to your server correctly... That would be something to check. Quote Link to comment Share on other sites More sharing options...
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