martin.krcho Posted May 28, 2015 Report Share Posted May 28, 2015 I have a zone in single banner in it with 100% probability. Despite this the banner doesn't show. I have seen this behavior in previous version as well, but it was pretty random. I already tried all the obvious - clear cache, recalculate all the probabilities, checked campaign and banner setting... Has anyone seen this issue on their Revive instance? Do you have any more tips for debugging/trying to find out why the banner is NOT being served when it SHOULD be? PS: I already raised an issue on the GitHub, but this needs to be confirmed as a bug: https://github.com/revive-adserver/revive-adserver/issues/569 Quote Link to comment Share on other sites More sharing options...
Erik Geurts Posted May 28, 2015 Report Share Posted May 28, 2015 Would you be able to share the ad delivery URL and zone ID with us? Quote Link to comment Share on other sites More sharing options...
martin.krcho Posted May 29, 2015 Author Report Share Posted May 29, 2015 Sure. The zone ID is 48 and it is loading asynchronously from https://kampane.virtualstudio.sk/www/delivery/asyncspc.php?zones=48%7C3%7C6%7C1%7C14&prefix=revive-0-&loc=https%3A%2F%2Fwww.mojandroid.sk%2Fgarmin-nove-akcne-kamery-vibr-x%2F&referer=https%3A%2F%2Fwww.mojandroid.sk%2F%3Fs%3Dgarmin. Quote Link to comment Share on other sites More sharing options...
Matteo Beccati Posted May 30, 2015 Report Share Posted May 30, 2015 Zone 48 is in fact returing a blank. Could be permission issues with the cache files? Quote Link to comment Share on other sites More sharing options...
martin.krcho Posted June 1, 2015 Author Report Share Posted June 1, 2015 I don't think so. All the other ones are working fine and I haven't changed anything. Cache timeout is set to 1 second at the moment to eliminate any caching weirdness. Quote Link to comment Share on other sites More sharing options...
Matteo Beccati Posted June 1, 2015 Report Share Posted June 1, 2015 @martin.krcho if you're using file cache, I would try to rm -f .../var/cache/deliverycache* anyway Quote Link to comment Share on other sites More sharing options...
martin.krcho Posted June 1, 2015 Author Report Share Posted June 1, 2015 I tried clearing the cache couple of times but that did not help either. Are there any debugging features I could use to identify the cause and perhaps help fixing it in case it turns out to be a bug? Quote Link to comment Share on other sites More sharing options...
andrewatfornax Posted June 2, 2015 Report Share Posted June 2, 2015 Is it because the campaign is limited to 0 impressions both in total and per session? Try removing that limit, and going to unlimited? Quote Link to comment Share on other sites More sharing options...
martin.krcho Posted June 3, 2015 Author Report Share Posted June 3, 2015 I believe zero in those fields DOES mean unlimited. At least it always used to be the case and these are also the default values. I tried to change the values to "-" (similar to "Impressions"), but they revert to zero when saving. I tried to set both values to 1000, but it is still not showing the banner. Quote Link to comment Share on other sites More sharing options...
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