shawncberg

Yes, I've tried with 5.6 and experience the same issue. I cannot use 7.0 as the CMS installed on this same site is not compatible. Here's a screenshot of the PHP settings: https://www.dropbox.com/s/gjf6lcinjxv9xe2/PHP Settings.png?dl=0 The banners are so small that I can't imagine them exceeding any of these.

We're trying to add a new banner to a Revive campaign and after saving the banner we get a timeout error 22 seconds later. We've upgraded to the latest version of Revive but are still experiencing this issue. Here's our version info: You are currently using Revive Adserver v4.0.2 running on Apache, PHP 5.5.38 and MySQL 10.1.24-MariaDB-cll-lve. We've checked var/debug.log but only find info messages there from the maintenance process. Nothing is logged there when this happens. Our hosting provider has checked and can't find anything wrong on their end. I've also verified the permissions of all directories are what they should be (from https://documentation.revive-adserver.com/display/DOCS/Directory+Permissions). I've also found that I'm able to upload some images, but not others. The one I'm trying to upload is a JPG file. I've tried re-saving it as a JPG in Photoshop as well as saving it as a PNG but I get the same timeout in Revive with either file format. Here are the 2 files I'm not able to add: https://www.dropbox.com/s/11c5d6h6t6646jm/WoodTeam_header398x75Date0917.jpg?dl=0 https://www.dropbox.com/s/02zx5t06de2nixs/WoodTeam_square262x247Date0917.jpg?dl=0 I've checked system requirements and can verify we're using a valid version of PHP and all required plugins are enabled. Any idea what could be happening here?