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andrewatfornax

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Everything posted by andrewatfornax

  1. Hi David & Richard, Sorry the documentation is not yet in place around this area - I'm working hard to improve the documentation little by little, and will put this on my list to look at ASAP. Cheers, Andrew
  2. Well, could just be a flat out bug that no one noticed in beta testing :-) However, I've just tested delivery capping at the campaign and the banner level, and they seem to work just fine for both JS tags and Async tags. Maybe you could give some more details or reproduce steps, please?
  3. I'd start by taking a look at the underlying system - perhaps a database corruption issue, disk full, recently applied server updates, or something like that? Sounds very strange for even a completely clean install in a brand new database to have that kind of an issue. Certainly not something I have seen, which makes me suspect an environmental change on the host. HTH
  4. Sorry, no - OpenX Source, while something we took and moved forward into Revive Adserver, is not something we support; Revive Adserver has nearly 2 years of work done to take it forward from the old OpenX Source days now. I'd suggest either going back to trying a test upgrade on a test bed system and see if you can get that to work, or, perhaps start with a smaller site and do a fresh install or Revive and just manually move some of the traffic over to see if that solves the issue at least, before you commit time and effort to trying to move everything... HTH.
  5. Thanks so much for the feedback gabrielt! It's great to see your graph above showing that you've probably taken 30-60% off of your page load time by moving to the asynchronous tag type, which is obviously a super result, and very encouraging to see that in principle, it does what its supposed to do! However, the drop off in banner impressions is of course, worrying. What does pop into my head though, as an immediate thought is that after the move, the page load time has come down to around 5 seconds. However, that is, I assume, the load time for the page without ads, as the ads will then start to load up after the page is done. Assuming nothing else has changed performance-wise, I would guess this means that the ads are then taking something like another 5 to 10 seconds to complete loading up? If that's the case, there's now a 5 to 10 second window for your site users to move on to another page, and interrupt the loading (and therefore impression logging) of the ads. How does your average time on page look? Might this kind of behaviour explain the drop off in impressions? I think this is worth looking into - although of course, we're totally open to the fact that perhaps it's something in the tag that isn't working as we expect re: logging impressions...
  6. Hi DanFlag, The way to get to this page is to do the following: Inventory > Websites > {www.example.com} > Invocation Code. Then, select the various option(s) that you want, and click on the "Generate" button. This will take you to the page you're talking about, but with all of the relevant parameters passed into the script to make it work. Hope that helps! http://documentation.revive-adserver.com/display/DOCS/Invocation+code%3A+Website+level
  7. Hi Richard, Thank you for your comments, and I wish I had a magic wand I could help you out with! Unfortunately, the core Revive Adserver team is aware that some people have problems with "plugins" they purchase for Revive Adserver from external parties; but at the same time, there are some very reputable, reliable plugin developers for the product as well. The core team have discussed the idea that it would be good to have an official part of the Revive Adserver website where plugin developers can register to be listed, and against which users can rate them e.g. 1-5 stars, leave comments, etc. We do think this would be a good idea, but as with any open source project, the question is always - would spending the time setting that up be worth it, vs. other things we could be doing (e.g. the new Revive Adserver 3.2.0 release out today with asynchronous tags!). As always, the core team is open to suggestions - please, dear community - if this is a major problem for the masses, let us know here, and we'll do our best to listen and prioritise based on your communal feedback. Thanks! Andrew
  8. Noted, and now delivered in Revive Adserver 3.2.0.
  9. And indeed, Revive Adserver 3.2.0 has now been released, which includes native asynchronous tag support.
  10. A better solution now is to use the new asynchronous tag type available from Revive Adserver 3.2.0 onwards.
  11. Hah! You're a proper tease, Matteo! The core team hopes to have this out in the next release, which should come out as a beta, soon - all thanks to Matteo's hard work, and a generous sponsor.... Details will be announced when it's ready!
  12. Anyone else seen old stats not showing up after upgrade? So far, all the test and production upgrades I'm aware of have worked okay. Try clearing caches, restarting web server, etc.?
  13. Ah, okay, I see - shows you how little work I've done (i.e. none) for Apple devices. Sounds like something for us to add on the roadmap. Thanks.
  14. No, there is no "built in" feature in Revive Adserver to do this - but you could hand-crank this if you really needed to.
  15. No immediate plans from the core Revive Adserver team, no. Sorry!
  16. The feature to only display a banner once per page is actually impossible with iFrame tags (as opposed to "not available by default"), as iFrames load independently in the browser, so there's no way to allow them to communicate with each other to ensure that a banner only shows once. As mentioned above, though, you could set up multiple iFrame zones, and traffic your banners accordingly to ensure the situation can't arise where you show the same banner twice, but that's not the automatic, effort free solution that you can get with e.g. the JS tag type.
  17. As above - or you can just put your default banner or default network tag into a Remnant campaign, and traffic it to your zone(s) along with other campaigns, and appropriate limits/targeting as required, to ensure that the Remnant campaign is there to collect any inventory that would otherwise be unused.
  18. Simple: 1. Either you are showing blank impressions (i.e. banners are not appearing in the zone every time); and/or 2. You are getting drop off (i.e. people leave the page before a banner loads, so you see the page views in your stats recorded, but no banner impressions, because the banner didn't load in time). Cheers, Andrew
  19. Chances are the Tradetracker banner can't be altered by Revive Adserver using the "Generic HTML Banner" approach to intercept and track clicks. It may need a plugin update to support it. Is anyone else seeing the same thing?
  20. Nope, using PHP accelerators is fine, and won't affect the stats.
  21. Hi, Please see the documentation - we have a troubleshooting guide for this! Cheers, Andrew
  22. Hello! Would it be possible? Yes. Is it a good idea? I think no. The whole point of doing a separate log call per impression is that the call to log the impression happens both immediately after the banner is displayed, and only after the banner is displayed. This way, you get the most accurate view of banners that were actually displayed logged. If you move to logging all banner impressions in one call, you either need to log impressions before everything might have been displayed, and may over-count impressions, or, you log all banner impressions at the end of the page, and may under-count impressions. I think you'd have a job to convince me that doing a single, one call logs all approach is a good idea...
  23. Apologies, DNS got messed up in domain transfer. Fixed now, should propagate out over the next few hours.
  24. Your best bet would probably to get in touch via the website for that product, as it's a 3rd party thing, rather than something the "core" Revive Adserver team look after.
  25. Eliza0406 is not a member of the Revive Adserver team. The Revive Adserver team is very happy to have other people participate in the community -- indeed, we actively encourage everyone to take part! We are also happy if people want to offer paid services (consulting, support, development, plugins or anything else really) around Revive Adserver. However, it should be clear that outside of those people on listed on the Revive Adserver website, anything you may decide to pay for is outside of the Revive Adserver team's control, and is not "official". That's not to say that it may not be any good - it may very well be. However, we will not comment on that kind of thing, and the fact that there is a user on the forums offering to sell you a Revive Adserver database ERD does not constitute an official policy from the team. I hope that clarifies the matter!
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