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Everything posted by andrewatfornax

  1. "We run several´╗┐ Revive instances´╗┐ for different brand eletters on the same server." Regardless of the server - what domain name do they all use? The same domain name, or different domain names?
  2. PHP message: PHP Fatal error: Uncaught League\Flysystem\Exception: Impossible to create the root directory "". This looks to me like something is set up incorrectly, resulting in the code attempting to write the banner file to an undefined directory. I am assuming you are using local file storage for the banners? If so, what do you have that set to in terms of directory?
  3. Hi, Okay, good - if the data is being logged in the data_bkt_m table, then that's a good start - Revive Adserver is recording impressions. You have scheduled maintenance set up correctly - do you see output from the maintenance process each hour in the debug log?
  4. Take a look at Companion Positioning. I think that, plus Site Variables, will do what you are after.
  5. Hi @Graveeel, You could possibly use "Site - Variable" delivery rules? https://documentation.revive-adserver.com/display/DOCS/Site+Delivery+Rules#SiteDeliveryRules-Site-Variable
  6. Hi @Milos, Ah, you didn't specify in your original post that you wanted all the banners for a single zone in one call - just that you wanted to get multiple banners in a single call - so I misunderstood. In that case - no, there is no way to get all possible banners for a single zone in one call.
  7. https://documentation.revive-adserver.com/display/DOCS/Invocation+Code%3A+Zone+Level#InvocationCode:ZoneLevel-VideoInvocationcodeforInlineVideoadzoneorOverlayVideoadzone
  8. At what point in the troubleshooting is it failing? So, for example, do you see impressions being recorded in the database "bucket" tables?
  9. Hi @TRNA, This message is because your browser is not allowing cookies to be set. It's not got anything to do with the permissions of the directories during installation. Unfortunately, there is no way to use the Revive Adserver UI without the browser allowing cookies to be set.
  10. https://documentation.revive-adserver.com/display/DOCS/Invocation+Code%3A+Website+Level ?
  11. Either use HTML banners, or potentially use text banners, with custom CSS at the site level to format them.
  12. Hi @murichej, No, I have never noticed the bug. Did the banner stop delivering again after maintenance ran again? Or can you reproduce the delivery rule not working with any Override campaign banner? Or is it just when changing campaign types? Either way, if you can confirm a reproduce, please raise a bug in GitHub. Thanks!
  13. New documentation: https://documentation.revive-adserver.com/display/DOCS/Accounts+and+Users
  14. New documentation: https://documentation.revive-adserver.com/display/DOCS/Accounts+and+Users
  15. Hi @Vanzetti, Unfortunately, you are correct - there is no permission to all advertiser accounts to create banners. https://documentation.revive-adserver.com/display/DOCS/Accounts+and+Users
  16. Revive Adserver Hosted edition has low fees, and helps to support the Revive Adserver project!
  17. No, sorry, at this stage, without details on exactly what is happening, it's hard to know what to suggest. Some of the posts above around possible vectors are interesting, and hopefully we will get some concrete details soon.
  18. Either that or at the O/S level - but if you are on a hosting service that only offers Plesk access, you may not be able to tell. It would be worth asking your hosting provider to check for unexpected accounts or activity at the O/S level, though, just to be sure.
  19. Hi @TYWebmaster, Thanks for this information - can you please confirm if in addition to changing the database user password and Revive Adserver admin login password: Did you change all other DB user account passwords that may exist? Are there any DB user accounts present that you don't recognise? Did you change all other Revive Adserver login passwords that may exist? Are there any logins that you don't recognise? Did you change all other O/S level account passwords that may exist? Are there any O/S level accounts present that you don't recognise? Thanks, Andrew @jacopotediosi, Please do create a HackerOne report once you have managed to capture the post details! Thanks, Andrew
  20. You could probably raise this as a bug, but I'm not sure if we'd want to fix it - the URL should probably not end with a ? character. Raise it though, and we can discuss if a fix is appropriate in GitHub. Thanks.
  21. Hi, Okay, good news that there's no delivery capping or delivery targets for the contract campaigns - that rules out one possibility. The fact that the traffic comes in during a time window of 9am to 6pm should not matter too much - Revive Adserver has a relatively simplistic way of predicting the volume of traffic expected each hour, which is needed to calculate the probabilities, but that should not be causing an issue with this type of traffic pattern. I think if we want to go any further with debugging this, we'd need to get information about what the "maintenance priority engine" is actually thinking is going on, and what it's deciding to do. In your config file, under the [log] section, can you please change the priority value to 7? (It would normally be 6.) Then empty our your debug.log file, and wait for hourly maintenance to run. Then we should have a complete view of what the MPE is doing... Thanks.
  22. Hi @Dharmesh Maniar, Thanks - this is a terrific question, with some excellent detail, which makes understanding your problem easy! You've inspired me to write a new troubleshooting guide - please take a look at https://documentation.revive-adserver.com/display/DOCS/Contract+Campaigns+Under-Delivering and see if this is of any help? Thanks!
  23. Hi @MiB, If you have been through the https://documentation.revive-adserver.com/display/DOCS/No+Statistics guide, I'm not really sure what else I can advise. If the Banner Delivery Logging Plugin is definitely installed and enabled, and banner logging is enabled, and you don't have any block logging options set, then really the only reason I can think of that you don't have anything in the data bucket tables is either a permissions issue (Revive Adserver can't write to the database tables) or a database issue (it's not working correctly). Have you tried manually connection to the database and inserting some data into one of the data bucket tables using the same database credentials that are configured in Revive Adserver?
  24. Where are your images configured to be stored? Looks like the error relates to failing to perform a DNS lookup on an FTP server address?
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