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andrewatfornax

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Everything posted by andrewatfornax

  1. Not a stupid question at all. The host name you pass in needs to be the one that the Revive Adserver system is running on - not where the ads are displayed. (Revive Adserver can show ads on any website; the place the ads are shown doesn't really matter.) The way you are calling scheduled maintenance looks good, now, so I am somewhat at a loss as to why this doesn't work. Possibly a missing extension from PHP that handles command line parameters? I am really not sure.. I have never seen this before. Nothing extra in the web or PHP logs that might help?
  2. So, I can see you are using ModSecurity. We specifically mention this in the troubleshooting guide that I referred you to earlier, and which you indicated that you had followed. https://documentation.revive-adserver.com/display/DOCS/Revive+Adserver+Broken
  3. Hi @benwinton, Just in case you were not aware, please note that upgrading to 4.2.0 will not automatically clean a compromised system - if a system has been compromised, then the system will need to be cleaned (ideally, replaced with a new system), rather than just upgrading Revive Adserver.
  4. And what do you see in the web server and Revive Adserver logs?
  5. Hi @benwinton, Good question! I updated our FAQs for this one, as it seems like something that people might ask frequently: https://documentation.revive-adserver.com/display/DOCS/FAQs
  6. Not sure what the -q option for PHP is there - might be affecting things? https://documentation.revive-adserver.com/display/DOCS/Running+Maintenance
  7. Without more specific information, I cannot help any further. What did you adjust, how did you adjust it - exactly what did you specifically do, and do you still see the same specific error in your log files as before? If not, do you have any other error(s) in your log files?
  8. Hi @Bono, Can you please check if your PHP installation supports the zip extension? Although this was needed in previous versions, we did not correctly test to ensure it was installed - the feature to test to ensure that the zip extension is installed during upgrade/install was added in 4.2.0.
  9. I've created https://github.com/revive-adserver/revive-adserver/issues/1054 to capture this issue.
  10. No, sorry, I cannot - I have never actually used the API myself! Hopefully someone else in the community may be able to assist though.
  11. I would imagine that when you have an error telling you that the software can't write to a given directory, the solution is to assign the appropriate permissions to the directory to give the software the ability to write to that directory, yes? 🙂
  12. I think that you could potentially use one of the https://documentation.revive-adserver.com/display/DOCS/Site+Delivery+Rules options - say Site - Variable - but unfortunately, you'd need to have something custom in place to pass in all of the relevant content that you wanted to check for the presence of the forbidden word(s) as the variable to Revive Adserver - and that would probably limit how much content you could pass in...
  13. Bingo! Sounds like you have at least one error you can now fix, and see if that helps!
  14. Hi @NjScoot, Yes, there is an (as yet undocumented) XML-RPC API, that allows for the management of (most) of the things you can do via the UI, and there is also at least one 3rd party REST API plugin for Revive Adserver as well that I'm aware of, if XML-RPC isn't your thing... HTH.
  15. No, at this stage, I cannot. When you say "it does not go to the next step", what does it do? What does it show? Can you take a screenshot and show us?
  16. Hi @chrisA, No worries, thanks for confirming. In that case, I would ask that you please double-check the upgrade instructions - it looks to me like you were maybe performing a clean install, but trying to do that into an existing database, instead of taking the required steps to get Revive Adserver to recognise that it's an upgrade, rather than a clean install. HTH!
  17. You say, trying to install the update... Just to clarify, are you trying to perform a clean install, or are you trying to upgrade an existing installation?
  18. https://documentation.revive-adserver.com/display/DOCS/Unable+to+Link+Banner+and+Zone
  19. If you'd like some assistance (and it sounds like you do), you will need to provide some more details information other than a brief text description. Screenshots, exact steps taken, full details of your setup, what the results of each troubleshooting step were etc. would all be useful.
  20. While the community would, I am sure, like to be able to help, your posts do not, unfortunately, provide much information. This is why you are probably not getting much help. However, I am glad to see that you appear to have things working now.
  21. Async tags should automatically detect the protocol of the page they are being delivered on, and use the same. In your test example above, the test page is loaded over HTTP, so that's what you are seeing used for the banner content....
  22. Hi @EERA, Unfortunately, there would not be a single file you could edit to change how impressions are "calculated" (although I'm not really sure what you mean by that). The entire Revive Adserver system utilizes a common understanding of how statistics work throughout the application - changing the understanding of this would be something that requires everything that interacts with the idea of impressions to (potentially) be changed.
  23. https://documentation.revive-adserver.com/display/DOCS/Revive+Adserver+Broken
  24. Hi @EERA, Sorry, no, there's no demo version (although you can sign up to the Hosted Edition quite cheaply!). I've also updated our docs to answer your main question: https://documentation.revive-adserver.com/display/DOCS/FAQs
  25. Hi @bartv, Revive Adserver supports the logging and reporting of requests, in addition to impressions. https://documentation.revive-adserver.com/display/DOCS/Banner+Logging+Settings
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