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Everything posted by andrewatfornax

  1. https://documentation.revive-adserver.com/display/DOCS/Banners+Not+Delivering
  2. Not sure what you mean by "staff" - do you mean the core Revive Adserver team?
  3. There is no native support for this, no. However, depending on your system, you may be able to mount the S3 Bucket as a filesystem, and point Revive Adserver to that mount point for image storage.
  4. https://documentation.revive-adserver.com/display/DOCS/Plugins+Incorrectly+Upgraded and https://documentation.revive-adserver.com/display/DOCS/Plugins+Missing+or+Disabled should cover you here.
  5. Most correct answer, as far as I am concerned: The user that your web service runs as needs permissions to read all directories (and all of the files and sub-directories) of the entire Revive Adserver installation; and The user that your web service runs as needs permission to write to all of the specifically listed directories (and all of the files and sub-directories underneath them). There you go - that's my view on the most correct answer - and you will notice I not said anything about how you should achieve that. This is because I can think of a number of different ways to do this, depending on your operating system and/or preferences about how you manage security. So, while it's the most correct answer, it's of absolutely no help to many (most?) of our users, because they don't have the technical experience needed to set this up. That's why we suggest something rather permissive in our documentation - we don't have time to support every single new user installing the software to get a custom setup that's just right for their security needs. We assume that if you're the kind of user who is concerned about getting the security requirements just right, then you have the capability to tweak the permissions to what your needs are. HTH!
  6. Er, okay, thanks @420, have I misunderstood the comment in https://github.com/revive-adserver/revive-adserver/issues/983#issuecomment-501910702 then?
  7. Hi @2ge, Unfortunately, the newer GeoIP2 databases are not yet supported in Revive Adserver - we are hoping to release functionality for that in Revive Adserver 5.0, but we're still a little way off that yet. You'll have to stick with the legacy previous versions for now, I'm afraid.
  8. Hi @Dofini, Welcome to the community, and I hope that Revive Adserver helps you out. Unfortunately, I have no experience with using Revive Adserver with Android, nor can I comment on 3rd party plugins - but I hope that the community will be able to help you out here.
  9. Hi @haychart, Ah, great that you fixed it - Remnant campaigns would probably also have worked. Contract campaigns are all about delivering to a certain target, where you have more inventory present than needed. If you need to always show something, Remnant and/or Override are the sway to go. To answer your other question - I would do this with custom CSS in the required site.
  10. Hi @sleepdeprived_d, There's nothing in the logs above that is particularly obvious. What does something like the Chrome developer tools show? I'm interested in the sequence of URLs that the browser attempts to load at the point where the looping starts to happen.
  11. Look through the config file in /var directory, I think you'll find some settings in there for the UI path.
  12. Duplicate post of https://forum.revive-adserver.com/topic/5440-loop-redirection-to-the-login-page-when-the-route-is-changed/
  13. That's a 3rd party one - please contact them for support 🙂
  14. Hi @lunaraurora, You mention a redis plugin - is this a 3rd party plugin?
  15. Support via the forums will usually be more forthcoming if you don't put a new request on the end of an older post, and if you can provide some more information about what you have done, how it is set up, etc. rather than just "it's not working".
  16. Try putting the invocation code into an otherwise empty HTML page, and see if it still happens.
  17. Hi @Dmitry, Ah, all the messages about unable to do things made me think that the most common cause of this is that the user that you're connecting as doesn't have sufficient permissions. It would be worth trying with the root database account, just to be sure. Potentially, it's treating the connection as not from "localhost" for example. Otherwise, it might be an issue with strict mode being enabled in the database?
  18. I think your campaign needs a start and end date to be able to be linked to an Email/Newsletter zone? https://documentation.revive-adserver.com/display/DOCS/Only+One+Active+Banner+in+Email-Newsletter+Zones
  19. Other forum posts suggest you may need to disable strict mode in the database for Revive Adserver to work?
  20. Hi @alicia33, Probably the easiest thing to do would be to put the invocation tags somewhere, and test out if the impressions and clicks are being tracked. If it's not working, then you can go from there and work through some of our troubleshooting guides!
  21. Hi @midler, Unfortunately, I don't have an Android phone, but even if I did, without some more information, I wouldn't be able to confirm if it's a bug or not, as you don't actually provide links to somewhere where we could test the issue to see if it happens for us. Do you still have the issue? If so, maybe setting up a test scenario that can be used to evaluate what's going on would be a good starting point. Thanks!
  22. Sounds like this is fixed - the issue was a need to change the language, rather than the timezone...
  23. https://documentation.revive-adserver.com/display/DOCS/Only+One+Active+Banner+in+Email-Newsletter+Zones ?
  24. https://documentation.revive-adserver.com/display/DOCS/Banners+Not+Delivering
  25. Country geo-targeting will work out of the box, as we include the free county data file in the Revive Adserver release. In what way is the targeting "not working"?
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