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andrewatfornax

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Everything posted by andrewatfornax

  1. Look through the config file in /var directory, I think you'll find some settings in there for the UI path.
  2. Duplicate post of https://forum.revive-adserver.com/topic/5440-loop-redirection-to-the-login-page-when-the-route-is-changed/
  3. That's a 3rd party one - please contact them for support 🙂
  4. Hi @lunaraurora, You mention a redis plugin - is this a 3rd party plugin?
  5. Support via the forums will usually be more forthcoming if you don't put a new request on the end of an older post, and if you can provide some more information about what you have done, how it is set up, etc. rather than just "it's not working".
  6. Try putting the invocation code into an otherwise empty HTML page, and see if it still happens.
  7. Hi @Dmitry, Ah, all the messages about unable to do things made me think that the most common cause of this is that the user that you're connecting as doesn't have sufficient permissions. It would be worth trying with the root database account, just to be sure. Potentially, it's treating the connection as not from "localhost" for example. Otherwise, it might be an issue with strict mode being enabled in the database?
  8. I think your campaign needs a start and end date to be able to be linked to an Email/Newsletter zone? https://documentation.revive-adserver.com/display/DOCS/Only+One+Active+Banner+in+Email-Newsletter+Zones
  9. Other forum posts suggest you may need to disable strict mode in the database for Revive Adserver to work?
  10. Hi @alicia33, Probably the easiest thing to do would be to put the invocation tags somewhere, and test out if the impressions and clicks are being tracked. If it's not working, then you can go from there and work through some of our troubleshooting guides!
  11. Hi @midler, Unfortunately, I don't have an Android phone, but even if I did, without some more information, I wouldn't be able to confirm if it's a bug or not, as you don't actually provide links to somewhere where we could test the issue to see if it happens for us. Do you still have the issue? If so, maybe setting up a test scenario that can be used to evaluate what's going on would be a good starting point. Thanks!
  12. Sounds like this is fixed - the issue was a need to change the language, rather than the timezone...
  13. https://documentation.revive-adserver.com/display/DOCS/Only+One+Active+Banner+in+Email-Newsletter+Zones ?
  14. https://documentation.revive-adserver.com/display/DOCS/Banners+Not+Delivering
  15. Country geo-targeting will work out of the box, as we include the free county data file in the Revive Adserver release. In what way is the targeting "not working"?
  16. The issue is that the user you are using to connect to the database with does not have all of the required permissions to create the database and tables... See your database documentation for details on how to do that!
  17. Hi @Keval SMS, Could I please recommend that you contact the authors of the 3rd party plugin directly about this issue? Thanks!
  18. I think the short answer is that I am not aware of any option to change this. Can you please raise a GitHub case (with PR if you are so inclined)?
  19. So, just to clarify, though - if you put the legacy city geo targeting data file in place, Revive Adserver provides an option to allow targeting by city, which isn't available if the data file isn't present?
  20. Yes, that is indeed the case - if you use a *x* zone, then any banner of any size will be able to be displayed. Unfortunately, that's just the way it is - if you want to be able to fall back from a zone of one size to another size, well, the assumption is that any size is okay... The only way around this would be to use *x* zones, but separate out your banners by sizes into different campaigns, or use other Delivery Rule options to control where banners are displayed. There are some API options that can be used to obtain information about what zones have banners linked or not, but this is for management, rather than delivery. In the delivery service, no, there is no current option to "ping" the zone to find out if it would deliver a banner or not.
  21. I don't think there's any upper limit to the weight, other than what the database field will support - unless the UI prevents certain values?
  22. Ah, I think maybe you don't need the PDO version of the MySQL library; instead, you can use the mysqli version, which Revive should support natively.
  23. What does your phpinfo(); page look like?
  24. Hi @dalouke, Capping depends on the ability to set a cookie in the user's browser, so, the very first impression they see is not a capped banner, if there is no cookie already set from Revive Adserver. This is to ensure that we don't deliver a capped banner over and over and over again to someone who won't accept the cookie.
  25. https://documentation.revive-adserver.com/display/DOCS/Banners+Not+Delivering
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