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Everything posted by andrewatfornax

  1. I'd just leave the pricing information empty, unless you have a specific need to do something with pricing!
  2. Answer above is correct: 1. There is no native support in Revive Adserver to deliver multiple banners in a carousel. 2. However, you can do this yourself, by delivering the carousel itself as an HTML5 banner. However, this will not record separate "impressions" for the "different" banners in the carousel - it will just treat the whole carousel as a single banner.
  3. I think the feature you want is Companion Positioning. https://documentation.revive-adserver.com/display/DOCS/Creating+a+Campaign#CreatingaCampaign-Miscellaneous
  4. From memory, you can pass in parameters as part of the conversion process to record things like where the conversion happened - haven't had time to document all of this yet, but I think it's there somewhere?
  5. There is no free plugin to enable this feature as far as I'm aware. Request for this feature is noted! https://documentation.revive-adserver.com/display/DOCS/Missing+Features 🙂
  6. Noted! https://documentation.revive-adserver.com/display/DOCS/Missing+Features 🙂
  7. What version of Revive Adserver? What type of campaign, what types and sized of banners are in the campaign? What type of zone? What size?
  8. Please see: https://documentation.revive-adserver.com/display/DOCS/Banners+Not+Delivering
  9. Please also see: https://documentation.revive-adserver.com/display/DOCS/No+Statistics
  10. Does the banner have any other rules in place? Are there any other banners linked to the zone?
  11. Hi @paule, This would require a change to the underlying source code & operation of the tag - it's not going to be a case of changing the parameters used in the call. The code of the Local Mode tag only supports getting one banner for the desired zone - not getting banners for multiple zones.
  12. I don't think we have really changed the layout or operation of the statistics area. Just keep clicking down through the Advertisers & Campaigns, and you should eventually get down to the Banner level.
  13. Hi @scott001, Sure, you are absolutely welcome to put more restrictive permissions in place - just ensure that the user that Revive Adserver executes as (see your PHP/webserver documentation) can read/write the directories and files, and you will be golden!
  14. Hi @BruceBanner, A white screen generally means a 500 error has happened. See our troubleshooting guide, and your web server logs. Hi @batje, So, that looks like a permissions error - see our troubleshooting guide, esp. with regards to server hardening?
  15. Hi @vioussoupov, What Ian means is that instead of having 3 servers, with 3 separate installations on it - instead, have one installation, but spread the load of that one installation across three servers.
  16. Yes, there's no reason why you cannot use both Single Page call and Async JavaScript tags on the same page, if you want to - but that won't give you a single call style Aysnc JS tags, just two different sorts of tags. You can go down the path of trying to combine them all if you want, but I don't think it really matters that the same script is called multiple time - it's okay that it does this, really. Where are you seeing the warnings?
  17. No, no immediate or obvious ideas, sorry. https://documentation.revive-adserver.com/display/DOCS/Banners+Not+Delivering
  18. https://documentation.revive-adserver.com/display/DOCS/Resetting+User+Passwords https://documentation.revive-adserver.com/display/DOCS/Revive+Adserver+Broken
  19. Yes, that's absolutely fine, no reason why you cannot do that.
  20. Campaigns start/stop at midnight. Timezone depends on the server being set up correctly, and PHP timezone being set correctly. Timezone for the start/stop actions then depends on user preference in the Revive Adserver UI. Check that scheduled maintenance is set up!
  21. Hi, Do you get the same error when trying to do a clean install, rather than an update? Or just when doing an update?
  22. Hi @dallaybatta, Drop me a DM via the forums, and I'll see what I can do to help.
  23. And once Revive Adserver has been correctly set up to allow access via HTTPS, then: https://documentation.revive-adserver.com/display/DOCS/Banners+Not+Delivering+over+SSL
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