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ajotadmin

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Posts posted by ajotadmin

  1. For some reason the ads still won't show on my phone. I even have done an IOS update since this started and rearranged the ads, and still no change. Looks fine on the desktop mail app. 

    I deleted the accounts and readied them in Mail which should have removed any caching on the phone which didn't make a difference. 

    Very frustrating.

     

  2. I don't know if anyone has seen this issue but if I could find a solution for it that would be awesome!

    We have numerous ad campaigns that run generally by the month. roughly about 15 individual ad slots all using the Email Newsletter Zone tag setting. (Revive Hosted Edition)

    When we change out the ads (in this case from January 2024 ads to February 2024 ads) there are mixed results in the ads showing up in some emails. Most notably Apple Mail, possibly Outlook in some cases as well, both on the Desktop and Phone versions. 

    The web based email programs don't seem to have the same issue. 

    The process we use is there is a web page for the email that the URL is imported into Mailchimp. 

    Sometime when the ads are set up it seems the cache may be in play because refreshing that web page can be wonky with the ads, sometimes appearing and sometimes not but it generally clears up after a few minutes to an hour. 

    At this point when the Email is imported into Mailchimp, or when the code is copy and pasted into Mailchimp in some cases, the ads will appear and look correct. If we preview the email in Mailchimp they seem to show fine as well. 

    When the email (if a test email sent or the actual campaign is sent) sometimes those ads will not show up for multiple people in the programs stated above. The ads appear on the web based email programs and on the page fine like stated, so they are running.

    I notice my phone still is not showing the ads (Feb 5th at this point) which is odd, usually if this happens it will clear up by the next day at the latest.

    My desktop Apple Mail showed the ads fine since the 2nd of the month.

    Is there something I need to add to the code to keep this from happening? A no cache setting in the HTML, or something in the invocation code? Currently it's set to whatever the default is. 

    Thanks for any help in advance! 

  3. I am in need to find someone well versed in dealing with push down / expandable creatives to help create a solution. 

    Currently we are mainly running Revive Hosted, but I can go back to the Revive local install  if needed, and we also have a Google Ad Manager account if needed (hate it to be honest)

    We server out own banners bought on a time based sell. Per month mainly, and I have a request for a responsive push down banner ad, that would be 1920x100 expanded to 1920x400 changing on scroll or mouse in/out.

    I've tried a couple things, including using expandablebanners.com but its a bit wonky and the support is slow and I am running out of time.

    Thanks!

  4. I have noticed the last week or so that ad load time is very slow with the Revive Hosted Edition. Is anyone else having an issue or is there potential issues on my end I need to address? We recently moved to a new hosting environment although I don't see why that would matter at all with the ad loading time. I sent a message but there isn't support with it so I haven't heard back.

    Stats don't seem to be effected much but hard to know for sure. I just don't know if there is anything I can do on my end to help address it. ???

  5. I have a daily newsletter that goes out that can have a lot of ads on it, 15 or more on some days. 

    I have had issues with my server slowing and/or crashing with max_children errors, which the host has mentioned email servers and Revive ad server scripts.

    I noticed yesterday when we had a very light ad day, about 6 or so, that the slow down didn't seem to happen.

    I have exhausted all other options other than Revive itself, I even took the website ads and pushed them to Revive Hosted to see if that would help. So now all that is hoisted on my server are the newsletter ads. Could this be the issue causing the max_children number to be hit?

  6. I updated the system a few months ago and it caused all the stats to be crazy. I tried everything I could find to fix it with no luck, so I had to do a clean install and start from scratch. Not the end of the world, but advertisers are requesting and need their results. 

    It seems even the far back stats show incorrectly, so I decided to check the actual data tables and see what was in there. From what I can guess, the data there looks OK, but for some reason the stat page and exports are doing something to the numbers. ??? Very weird. 

    If I take a clean install, is is possible to import just specific tables to recreate the environment and clean stats?

    Which tables should I be looking to verify stat data?

    Thanks for any help!

  7. I had this same issue, after it couldn't fine the XML files (which I can't see anywhere) during the upgrade, after a few attempts it upgraded anyway, but never brought over the plugins from the previous install.

    All I did was copy the original plugins over to the plugins folder in the new versions folder and all is well again.

  8. My sales person is frustrated with the automated reports that are only able to be set by number of days.

     

    We have both Website and Newsletter advertising, Newsletter ads are a pain because they may run just for one week, or month, and sometimes even just 1 day a week which is a total pain in the ***, but I digress...

     

    What I need to be able to do is set automatic reporting to be possibly the 1st of every month, or by Week Mon-Sun.

     

    The current by day makes a mess of things because the days in a month are not equal obviously so every 30 days doesn't really work well, because it ends up losing days in a month so my January report is ok, but come October it will be partially Sept and most of Oct which is completely not what the customer wants to see.

     

    Anyone run across this before? Any ideas that don't include me creating a plug in that I really don't have time for? I'd pay for a plug in, but can't devote weeks to building one.

     

    Thanks!
     

     

  9. We have a news based site and we charge for classified ad placement, at the moment I'm using it with my CMS with  start / expire dates.

     

    I would rather use Revive to manage them as well, but before I dive into configuration and coding I figured I would see if anyone here has tried this and if they have any suggestions regarding implimenting a zone like this?

     

    Thanks!

  10. I have an issue where my site that requires hiding index.php form URLs is causing 404's with Revive files that have -index.php at the end. (which are the main ones)

    Is there a way to work around this issue that anyone knows of? I tried numerous things I found searching the web but nothing seems to be working at all.

     

    This is the main directory's htaccess:

    <IfModule mod_rewrite.c>
            RewriteEngine On
            RewriteBase /
    
            # Removes index.php from URLs
            RewriteCond %{THE_REQUEST} ^GET.*index\.php [NC]
            RewriteCond %{REQUEST_URI} !/system/.* [NC]
            RewriteRule (.*?)index\.php/*(.*) /$1$2 [R=301,NE,L]
    
            # Directs all web requests through the site index file
            RewriteCond %{REQUEST_FILENAME} !-f
            RewriteCond %{REQUEST_FILENAME} !-d
            RewriteRule ^(.*)$ /index.php/$1 [L]
    </IfModule>
    
  11. I sent a newsletter our today that had banner advertising in it. I missed one that did not have http:// in front and now it will not redirect. (my stupidity for not verifying!!)

     

    I updated the URL and it works going forward, but I have no way to change it on HTML Email that have already been sent to 8500 +- people.

     

    Is there a fix for this or am I just plain out of luck? 

     

    Thanks!

     

  12. I am testing targeting channels using the variable: banner_channel = [dynamic-category-name] and I can't seem to see any difference, the ads are still showing up everywhere.

     

    I've gone into delivery of a few ads, and set by channel and selected the channels I want.

     

    The iFrame code shows the &banner_channel=category-name at the end of the URL correctly.

     

    Any ideas on making this work? Docs would be so handy right now! haha!

     

    Thanks!

  13. This ad is driving me crazy!

    I have a slew of other Flash banners that work great, no problem at all. But for some reason this one will not.

    Its set up using clickTag, I even tried copy / pasting from Adobe's site to be sure it was correct.

     

    It does grab the right URL, but even in the Revive server panel when viewing the banner, it does not open a new window when clicked, just opens the link in the existing window or iFrame when delivered at the site.

     

    I tried clickTARGET and down saving, no change. Any thoughts?

  14. Yes I think that helps - is there any documentation on using site-variable somewhere? i think that would be the easiest because the url isn't always the best for instance:

     

    www.site.com/news/[category-name]

     

    would be good but, when you click on an article it directs you to 

     

    www.site.com/news/[article-name]

     

    But it uses the same news/index page, I would just need to grab the category name and make it the variable for either case and every category. (if that makes sense)

  15. I have a site that has multple topics and I need to start targeting ads to the topics. I think the targeting channels would be the way to go, but I'm a little confused on how to work with them and can't find docs or tutorials on it.

     

    The site in question is built with ExpressionEngine, and would be based on "category".

     

    I would rather not create a ton of Zones if I can avoid it, so any suggestions on best way to handle this would be welcome.

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