JimAtkinson

Yes, sizes are correct. This is on all campaigns, even one's that have been active for a few years now. And when you look at a banner itself, it shows the zone correctly, it just does not show the zone screen in the campaign itself. I'm used to adding a campaign, then choosing a zone next, etc. The screen disappeared. Ideas? Jim A.

yes, in the campaign that has 5 banners in it, i cannot get the linked zones screen to show the zone to choose from and the one's that are live. Very hard to navigate without the screen.

not yet, this is during the setup. setup advertiser, website, zones, then goto to that advertiser and setup the first campaign. After the campaign is setup, normally I can click linked zones and choose the zone that campaign goes to. Now, when I look, the column on the left, which normally shows all the zones I can choose from, is blank, even though all the zones are in the adserver. I'm baffled. Thanks for responding Andrew Jim Atkinson

Always in the past, when a campaign is setup, I can choose "linked zones" and it show the list on the left and chosen zones on the right. The table on the left and right are now empty. If I open a banner, it still shows what zone it's being served to. This happened after we update last week. Ideas? Jim Atkinson/3WK

So, do iframe tags work within an ssl page? That is usually what we use. Jim Atkinson/3WK.COM/ClassicalMusicAmerica.com Owner/Program Director

I'm sure the answer is somewhere. I didn't see it. Moving to ssl. Do we need to do anythig to ReviveAdserver? I know the 3rd party code can't be http: from banner companies. But, will Revive generate new tags to use on our ssl site? Thanks Erik. I hope you're well. Jim Atkinson/3WK.COM Onwer

It probably doesn't exist, but as adblockers can be detected... Is there code that I could place in Revive Adserver invocation code that sniffs out if someone is using an Adblocker, then serve them a particular banner companies ads that have been approved by Adblockerplus? Thank you. Jim Atkinson

How would we implement the subdomains inside Revive Adserver? An overview? Thanks Erik. Jim Atkinson

Erik: We run ads thru: https://sso.openx.com/ it's a Marketplace. And the instance url is at us-market.openx.com. I'd think that's Openx Marketplace. We get checks from them every month. I was only pointing them out in that they're the one's that mentioned the domain issue. Thanks again Erik. Jim Atkinson

Openx Marketplace. I'm sorry I mispoke Erik. can we have multiple subdomains served on one revive adserver. we are very happy hosting it ourselves as we've done the last 10 years. Thanks Erik. Jim Atkinson

We have a Revive Adserver installed that we rotate and serve third party ads onto multiple websites. I'm told by our tech people that in apache , we can setup one website, that responds to multiple URL's. ex. banners.site1.com banners.site2.com all point to the webspace /var/reviveadserver/ Such that whatever website exists inside of /var/reviveadserver/ is called when any of the above addresses are requested. We'd like when ads are served that the server at (example) openx marketplace sees the actual website domain, say site1.com instead of our reviveadserver that's on another domain. We're told by OpenxMarket this is what their buyers need to buy ads comfortably. I hope I asked this clearly. I run the adserver, but I'm not the tech person here. How do we accomplish this with Revive Adserver? Jim Atkinson/3WK.COM

Erik: Sorry about the K. Actually my cats name is Erik with a K. Erik with a K was the 1st guy who hired me in radio. I fixed the issue. Turned out Sovrn had a little radio button when you grab their tags that said " Opt-In for Geo Location (readers on mobile devices only)". I'd left it turned on. It was not turned on on my other sites. Thanks so much Erik. You're always helpful, and I'm so glad you're still there. Jim Atkinson

Eric: What is the option that turns off sharing? I found it a couple months ago and thought I'd turned if off everywhere in our adserver. And the other site we have on that server does not have the message, so I'd say the server is not compromised. Could it be something in the webserver setup that the site we have the banners running on? I'll doublecheck the banner 3rd party codes but I believe they're the same types as what we have on our other sites. Thanks Eric. Jim Atkinson

We have Revive Adservers that host banners for 4 sites. On only 1 of the sites, on mobile devices in Chrome and Firefox, visitors get a message: Share your location with net97banners.3wk.com? Only this 1 site gets this message and all 4 instances of ReviveAdserver are set up identically. I did find something about this in help a couple months ago and fixed it. How can I fix this? Anxious to hear from you. Jim Atkinson/Net97/3WK.COM

As more and more people are using Ad Blocking software, what is Revive Adserver doing to get around this. I've read that there are possibly ways. Can the tags we use be altered in some way? Thanks. Jim Atkinson/3WK.COM

When i run the plugins report, I get: oxMarket: is configured as installed but not found to exist oxMarketMaintenance: is configured as installed but not found to exist oxMarketDelivery: is configured as installed but not found to exist How do i fix this? Thank you. Jim Atkinson/3WK

Erik: What is "source" then when creating invocation code tags? Everything says documentation still needs to be written. Thanks. Jim Atkinson

Erik: Some of the banners companies want us to not use iframes on our site. They would like some sort of javascript. Async makes sense but will not easily refresh. We need to refresh our ads as radio stations. What code would you recommend to refresh. We've triedk javscript refresh, meta refresh, iframe refresh but the async banners won't refresh properly. Please help. There must be a way to to this. Thanks Erik. Jim Atkinson/3WK.COM

I took down the test, but still would like to change to async banners that refresh instead of using banners in iframes. The banner companies say the non-iframe banner are easier for their servers to "see". Any ideas would be greatly appreciated. Thanks. Jim Atkinson

As a radio station, we have abided by the IAB long view video standard for years which states we that babber refreshes are appropriate, as users are on site for long periods of time. Traditionally we have used iframes and refreshed our ads, either thru the Iframe refresh or thru a javascript refresh or meta tag refresh. When we try to refesh the async code, it's not in a frame so it displays the upper left hand corner of our website (instead of the banner), in the (example) 160x600 banner area. I set an external file with a similiar script to what I have in the campaign on our Revive Adserver, but when it refreshes to itself, the banner moves to the right and down slightly if it's from a third party banner company. How do I refresh a banner using async and get it stay in the same position on the page? Example: the 160x600 at http://www.3wk.com, it displays the ad, but then when it refreshes, it moves on the page slightly. I don't know if I'm describing this well. Frustrated as it looks unprofessional to have the banner move on the page. Ideas? Thank you so much. Jim Atkinson

We've been using iframes for years but the banner companies we work with would that we not. We are a radio station website that abides by the IAB stand of long view video, ie; we refresh our banners. Using iframes, refreshing is easy. I've tried adding javascript refresh: <script language="Javascript"> <!-- setTimeout("document.location.reload()", 40000); //--> </script> in the campaign itself. Then we generate a async tag for our site. The javascript refresh does carry thru to the website and the ad refreshes fine in Firefox... In Chrome it refreshes but does not pull up a new ad, it goes blank. In IE10, it refresh but pull up a javascript error asking for permission to contine. Ideas of how to get the new async tags to refresh for all the browsers. Thank you. Jim Atkinson/3WK.COM

We clicked the html banner and now I'm able to add html banners again. I don't know what to offer.

Our tech people solved this: From our ticket: Hello Jim, I was able to locate the setting. From the Administration section: 1. Configuration tab 2. Banner Storage Settings 2. Radio box for HTML Banners I hope this helps. I can't imagine why updating to the new version of Revive-Adserver turned off this setting. Thank you. Jim Atkinson

I just went to add an html banner and that option doesn't show up on the list anymore. How do i make this option reappear? My old banners that were added that way are showing properly. Jim Atkinson

I hope this helps, Here's what our engineer says: /var/log/lighttpd/error.log was reporting the following error: 2014-03-17 14:16:15: (mod_fastcgi.c.2701) FastCGI-stderr: PHP Fatal error: require_once(): Failed opening required 'RV_PATH/lib/pear/PEAR.php' (include_path='/var/banners/www/delivery/../../lib/pear:/var/banners/www/delivery/../../lib:.:/usr/share/php:/usr/share/pear') in /var/banners/lib/RV.php on line 13 /var/banners/lib/RV.php line 13 was as follows: require_once RV_PATH . '/lib/pear/PEAR.php'; So this PHP file depended on /lib/pear/PEAR.php but couldn't find it, thus the fatal error. The first step was to find where the actual dependency resided: root@www:/var/banners# locate PEAR.php /var/banners/lib/pear/PEAR.php Then I simply updated /var/banners/lib/RV.php line 13 to point to that location: require_once '/var/banners/lib/pear/PEAR.php'; Though it might make more sense to properly EXPORT the RV_PATH variable, using the absolute file path works as well. Jim Atkinson